Stranded: Mum had to walk four miles home from hospital at 3am - in her night gown (From Thisisdorset)
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Stranded: Mum had to walk four miles home from hospital at 3am - in her night gown
7:47am Friday 5th October 2012 in Latest By Julie Magee
UPSET: Nicky Moore. Picture by Richard Crease
A MUM-OF-THREE claims she was left in agony to walk almost four miles home in her dressing gown after being discharged from hospital at 3am.
Nicky Moore was taken to the Royal Bournemouth Hospital by ambulance on September 25 after suffering severe stomach and back pains for several hours at her home on Christchurch’s Somerford estate.
Blood tests and an abdominal examination were carried out before Nicky, 42, was diagnosed with gastroenteritis and sent home early the next morning with painkillers.
A scan later showed she had three large gallstones and needed surgery.
She said: “I was in agony when I left hospital. I told the doctor, a nurse and the hospital receptionist that I had no transport and no money to pay for a taxi.
“It was the middle of the night; my husband Roger was at home with our three children and, even if I could have contacted him, we don’t have a car so he couldn’t have picked me up. A nurse tried to arrange for a hospital car but there were none available.
“No one suggested I could wait in the hospital until transport was available or offered me the use of a phone; it was busy and I got the impression they just wanted me to go.”
Nicky, who suffers from diabetes and depression, added: “I was in shock as I set off and kept having to stop to take shelter from the rain and because I was in pain.
“Several police cars passed me but, even though I was in my dressing gown, no one pulled up to help.
By the time I reached Christ-church the street lights had been switched off and our estate was in darkness.
“I could have been attacked or collapsed and died from exposure. My husband thought I was being kept in hospital overnight so he was asleep when I finally got home, two hours after being discharged.”
Despite taking painkillers Nicky’s condition deteriorated and she was readmitted to the same hospital the next day. A scan showed she had three large gallstones.
Nicky remained in hospital until Monday, October 1, and is now on the emergency waiting list to have her gallbladder removed.
She said: “I’m really angry and believe the hospital should apologise; apart from receiving the wrong diagnosis I feel I was treated very badly.”
A Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust spokeswoman said: “We have received an official complaint from Mrs Moore which we are investigating.”
She added: “The emergency department continuously meets its obligations to see and treat patients in a timely way, individual to their personal needs.
“Patients are treated based on their presenting symptoms and may be discharged back to their GP’s care.
“In the emergency department, this can be out-of-hours and patients are given the option to wait within the department.
“Patients also have 24-hour access to phones to make their own transport arrangements.
“While the Trust has limited, non-emergency transport resources, patients must meet medical or social criteria to be eligible for these.
“Where a patient is not eligible they are required to arrange their own transport.”
Comments(125)
tricky1007
says...
8:04am Fri 5 Oct 12
Cookie Jar
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8:05am Fri 5 Oct 12
Funny, i'm sure hospitals have 'waiting rooms'?! So was there really any reason to go off walking in the rain?!
RageAgainstTheMachine
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8:11am Fri 5 Oct 12
Cookie Jar wrote:Too true as per usual.
A bit of a none story I'm afraid! Why are so many people unable to help themselves these days?!
Funny, i'm sure hospitals have 'waiting rooms'?! So was there really any reason to go off walking in the rain?!
My hubby has to go A&E on a regular basis and often admitted.If he is able to go home and it is in the middle of the night,he gets a taxi and i pay at the other end.
The lady put herslf at risk by walking home,she chose to do this,as she could of easily sat in A&E till the morning,ive seen people asleep in Pooles A&E waiting room on the chairs waiting till morning
whataboutthat
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8:28am Fri 5 Oct 12
boyerboy
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8:32am Fri 5 Oct 12
whataboutthat wrote:Totally agree, we are treated as if we have no brains! mind you the Echo missed the folded arms trick this time, must be a new photgrapher?
Why do Echo snappers feel the need to fake up pics after the event with a disgruntled pose and her in a dressing gown - to emphasise what precisely? Also why didn't she have a mobile? I thought it was a crime not to have one these days...
Mr N James
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8:32am Fri 5 Oct 12
steve518
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8:33am Fri 5 Oct 12
Football banning order yob
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8:39am Fri 5 Oct 12
Lord Spring
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8:46am Fri 5 Oct 12
whataboutthat wrote:The world was a better place without those Brain Scorchers, at least you had peace and quiet and could hide away.
Why do Echo snappers feel the need to fake up pics after the event with a disgruntled pose and her in a dressing gown - to emphasise what precisely? Also why didn't she have a mobile? I thought it was a crime not to have one these days...
I do not know how the human race managed survive without one.
The Crime is having one or two
Glenn Ponder
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8:46am Fri 5 Oct 12
Football banning order yob
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8:48am Fri 5 Oct 12
steve518
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8:49am Fri 5 Oct 12
Stranded: Mum chose to walk four miles home from hospital at 3am - in her night gown.
BournemouthMum
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8:52am Fri 5 Oct 12
RageAgainstTheMachinI agree.
e wrote:
Cookie Jar wrote:Too true as per usual.
A bit of a none story I'm afraid! Why are so many people unable to help themselves these days?!
Funny, i'm sure hospitals have 'waiting rooms'?! So was there really any reason to go off walking in the rain?!
My hubby has to go A&E on a regular basis and often admitted.If he is able to go home and it is in the middle of the night,he gets a taxi and i pay at the other end.
The lady put herslf at risk by walking home,she chose to do this,as she could of easily sat in A&E till the morning,ive seen people asleep in Pooles A&E waiting room on the chairs waiting till morning
rudolph_hucker
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9:00am Fri 5 Oct 12
zabadoo
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9:02am Fri 5 Oct 12
glamgran12
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9:07am Fri 5 Oct 12
social-poet
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9:09am Fri 5 Oct 12
zabadoo wrote:The headline of the story is
I hope Nicky has her operation soon. Having had experience of the pain from gall stones I understand how much pain she would have been in. Instead of others criticising her decision to make her own way home, people should be more concerned that there was a mis-diagnosis, the symptoms are not the same.
"Stranded: Mum had to walk four miles home from hospital at 3am - in her night gown",
not Mum mis-diagnosed by hospital, which actually would have been a far more useful story. So that is why people are commenting on her decision to walk home - which was of course crazy. I hope she gets better soon. Happy Friday.
The Liberal
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9:14am Fri 5 Oct 12
rudolph_hucker wrote:But then nobody ever does get any sympathy on this site, never mind what hardship has befallen them… Cyclist knocked down by a car? It must have been the cyclist's fault! Little girl run over by a drunk driver? Must be the parents' fault for not controlling her. Old lady mugged? She shouldn't have ventured out after dark…
Yeah, what a load of rubbish take your sympathy search elsewhere luv coz you'll get none here.
scrumpyjack
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9:15am Fri 5 Oct 12
(not everyone has money to spend at certain times of the month and not everyone has credit)
Having said that I do think she has been a bit of a martyr - why not ask if she could stay? Why not ask if there was a phone? Why not wave at the policemen that drove past - there is no way they would have not given her a lift home.
Actually, now I think about it I've changed my mind. Silly cow should have used a bit common sense and stopped being the victim for 5 mins and it would have been sorted.
Buddles
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9:21am Fri 5 Oct 12
I certainly wouldn't begrudge giving someone 50p to make a phone call (even though it would probably give you only a nanosecond of talk time, lol)
goodoldecho
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9:29am Fri 5 Oct 12
How about a pay phone, reverse charges or just wait, surely that's common sense - no one asked this lady to leave either by the sounds of it. Agree - non story and a missed photo opportunity with the folded arms...
alanhl
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9:29am Fri 5 Oct 12
Dibbles2
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9:34am Fri 5 Oct 12
mattkuk
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9:35am Fri 5 Oct 12
penhale
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9:41am Fri 5 Oct 12
Dibbles2
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9:41am Fri 5 Oct 12
goodoldecho wrote:Same here! I wasnt told I could wait and in fact they were keen to get rid. Next time turn up drunk and we all might get a freebie home.
"No one suggested I could wait in the hospital until transport was available or offered me the use of a phone; it was busy and I got the impression they just wanted me to go"
How about a pay phone, reverse charges or just wait, surely that's common sense - no one asked this lady to leave either by the sounds of it. Agree - non story and a missed photo opportunity with the folded arms...
Chiqqy
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9:45am Fri 5 Oct 12
So instead of using her brain she decides to walk to Somerford ! She did this of her own accord and it was in my opinion a really dumb thing to do.
I think there is more to this story and as for the diagnosis. There's probably a good explanation.
The Liberal
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10:02am Fri 5 Oct 12
penhale wrote:But then perhaps someone who is in severe pain, tired and no doubt stressed out by the whole hospital experience might just not behave perfectly rationally? Surely the hospital staff should do more to help patients in this situation – at least asking if they've got transport and if not, suggesting something.
There is a phone free to use for a taxi service in the main entrance and you can pay when you get home so no excuse really.
penhale
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10:13am Fri 5 Oct 12
The Liberal wrote:The NHS has no responsibility to ensure people get home after being discharged, they are stretched enough already, perhaps you would like to see more money pumped in to provide a free taxi service, not sure if there's a free taxi phone in the A/E department but perhaps one could be installed.
penhale wrote:But then perhaps someone who is in severe pain, tired and no doubt stressed out by the whole hospital experience might just not behave perfectly rationally? Surely the hospital staff should do more to help patients in this situation – at least asking if they've got transport and if not, suggesting something.
There is a phone free to use for a taxi service in the main entrance and you can pay when you get home so no excuse really.
As for allowing people to use a phone to call home, all these phone calls would add up to vast expense and would not be the best way to use vital money.
She said several police cars passed her, I'm sure she could have flagged one of them down and they may have offered assistance.
Cookie Jar
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10:19am Fri 5 Oct 12
alanhl wrote:And?????? It's called impatience!!!!
recently spent 4 hours in A & E at bournemouth hospital, was told by reception that i was next into triage, 1.5 hours later went in to triage, told there was 1 person to go for treatment before me, left after 4 hours not having been seen by anyone else
Here's a thought, when I'm next sat in A&E and the waiting room is busy or the length of time to wait and see an AVAILABLE nurse or doctor is long and getting longer, oh and after all this time waiting I then decide, actually this isn't an accident or an emergency situation. I'll PICK MYSELF up and TAKE MYSELF home!!!
Or
If I decide, actually, I am in enough pain to justify having the patience to wait and see a professional and get my situation sorted out. Then that's what I'll do!
I, like many others spend a lot of time in hospital. You can see the nurses running round none stop, ambulance after ambulance turning up with poorly patients, whilst I'm sat in the waiting room being pushed further down the line towards to the back of the que!
But hey, I think to myself "they're having a worse day than me!" But my time will come.
Why all this self pity??? Hospitals are clearly busy places with not enough staff, beds, or money. We all know this, but its the NHS and we are **** lucky to have it! Others aren't so fortunate!
Rant over...
penhale
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10:22am Fri 5 Oct 12
alanhl wrote:Then perhaps you were not ill enough to be there in the first place.
recently spent 4 hours in A & E at bournemouth hospital, was told by reception that i was next into triage, 1.5 hours later went in to triage, told there was 1 person to go for treatment before me, left after 4 hours not having been seen by anyone else
Cookie Jar
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10:23am Fri 5 Oct 12
Haha
scrumpyjack
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10:32am Fri 5 Oct 12
If you're well enough to go home because it's taking too long then might I suggest there was no real need to be there anyway?
HRH of Boscombe
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10:35am Fri 5 Oct 12
.
I would much rather the limited NHS budget be spent on necessary operations and not a taxi service.
.
Does she expect people to believe she had no money, neither did her husband. Couldn't he have just nipped out to the cashpoint. The least a husband could do really.
jinglebell
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10:37am Fri 5 Oct 12
a.g.o.g.
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11:01am Fri 5 Oct 12
Upkeep
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11:03am Fri 5 Oct 12
What are we going to be like in another 50 years.
grazzer
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11:33am Fri 5 Oct 12
Cookie Jar
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11:38am Fri 5 Oct 12
a.g.o.g. wrote:A.g.o.g that unfortunately is the point we are all making!!
The bottom line is that the lady was badly mis-diagnosed and discharged! How she did or did not cope with the dillema that they left her in at 4am is not the real issue.
The story in the echo is that of the plight of this woman in the fact that she clearly can't look after herself and is after pity!
The story isn't titled that she was Mis-diagnosed but the fact that she was stranded, in pain and left to walk home on her own at silly o'clock in the morning!
BmthNewshound
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11:39am Fri 5 Oct 12
.
Does make you wonder if this is just another example of someone trying to exploit our compensation culture. What people fail to remember in their selfish attempts to extort money out of the NHS is that money paid out dealing with unreasonable compensation claims means less money being available for patient care.
fifty shades of brown envelopes
says...
12:06pm Fri 5 Oct 12
The nurse put them in a glass jar so that he could have a quick look at them when he woke up
The gentleman in the next bed saw them first and swallowed all five
thought it was his medication.
HRH of Boscombe
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12:20pm Fri 5 Oct 12
fifty shades of brown envelopes wrote:If that's true I'm sure that gentleman probably has a Darwin award already.
My uncle asked if he could see his gall stones The nurse put them in a glass jar so that he could have a quick look at them when he woke up The gentleman in the next bed saw them first and swallowed all five thought it was his medication.
.
Funny though.
a.g.o.g.
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12:31pm Fri 5 Oct 12
Cookie Jar wrote:how easilly deflected can some be!
a.g.o.g. wrote: The bottom line is that the lady was badly mis-diagnosed and discharged! How she did or did not cope with the dillema that they left her in at 4am is not the real issue.A.g.o.g that unfortunately is the point we are all making!! The story in the echo is that of the plight of this woman in the fact that she clearly can't look after herself and is after pity! The story isn't titled that she was Mis-diagnosed but the fact that she was stranded, in pain and left to walk home on her own at silly o'clock in the morning!
Bmth 65
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12:33pm Fri 5 Oct 12
Richard Head
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12:34pm Fri 5 Oct 12
I'm finding this very hard to comprehend. If a lady is walking along at 3.00am in her dressing gown, in the rain and a police car came along, (let alone several), none of which stopped to see if they could help, it puts in question the validity of the statement.
I can't imagine any police officer driving passed a lady at that time of the morning, without stopping to see what was wrong.
Arthur Maureen
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12:38pm Fri 5 Oct 12
Derf
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12:49pm Fri 5 Oct 12
grazzer wrote:This attention seeking woman has just been on Jeremy whine on Radio 2.
dibbie2 says she had no money for a taxi home and had to walk to a cashpoint in her nightclothes.why didn;t he or she call the taxi first and get it to stop at a cashpoint on the way home?
She claimed she couldn't pay for a taxi when she got home because she had no money in her bank accounts.
this tells me a couple of things, firstly she seems to think a hospital is infact a free hotel (despite the NHS being financially stretched to the limit), secondly she's making this complaint to try and redress the deficit in her bank account.
Cookie Jar
says...
12:58pm Fri 5 Oct 12
a.g.o.g. wrote:No not at all. Even the woman mentioned in the article isn't really complaining initially that she was Mis-diagnosed! (Which like you say IS the actual story and the subject that should have got the headline!)
Cookie Jar wrote:how easilly deflected can some be!
a.g.o.g. wrote: The bottom line is that the lady was badly mis-diagnosed and discharged! How she did or did not cope with the dillema that they left her in at 4am is not the real issue.A.g.o.g that unfortunately is the point we are all making!! The story in the echo is that of the plight of this woman in the fact that she clearly can't look after herself and is after pity! The story isn't titled that she was Mis-diagnosed but the fact that she was stranded, in pain and left to walk home on her own at silly o'clock in the morning!
It's all about the hard done by, left alone to walk home, in the rain, at 4am, in pain, no pain relief, at risk of attack, wasn't allowed to use the phone, had no money, no friends or family to pick me up! The whole worlds against me...
Forget the fact that she could've asked to use a phone, asked to wait inside, asked for help with a lift, asked the taxi driver to stop at cash machine! Asked for pain relief, oh and then thanked the hospital staff for trying to help her rather than slate them in the local press! But obviously the world owes this woman everything!!!!
lceel
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1:08pm Fri 5 Oct 12
As for the hospital and the mis-diagnosis - a bit slipshod, if you ask me. Of course, no one has.
Wilkie
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1:09pm Fri 5 Oct 12
mark_xxda
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1:26pm Fri 5 Oct 12
Then we have the other half, ill and in pain, walks out of the A&E in her night clothes at 3am,for a 4 mile hike home in the rain.
No further comment required really .....
alasdair1967
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1:39pm Fri 5 Oct 12
The Liberal
says...
2:05pm Fri 5 Oct 12
penhale wrote:That's not what I said – just that a member of staff could have asked her if she was okay to get home (considering she was in pain and still in her dressing gown) and offered a suggestion. People are meant to look after you in hospital, after all.
The Liberal wrote:The NHS has no responsibility to ensure people get home after being discharged, they are stretched enough already, perhaps you would like to see more money pumped in to provide a free taxi service, not sure if there's a free taxi phone in the A/E department but perhaps one could be installed.
penhale wrote:But then perhaps someone who is in severe pain, tired and no doubt stressed out by the whole hospital experience might just not behave perfectly rationally? Surely the hospital staff should do more to help patients in this situation – at least asking if they've got transport and if not, suggesting something.
There is a phone free to use for a taxi service in the main entrance and you can pay when you get home so no excuse really.
As for allowing people to use a phone to call home, all these phone calls would add up to vast expense and would not be the best way to use vital money.
She said several police cars passed her, I'm sure she could have flagged one of them down and they may have offered assistance.
bmthbouncer
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2:14pm Fri 5 Oct 12
escribblings
says...
2:16pm Fri 5 Oct 12
First is the mis-reporting of the mis-diagnosis. And on that, as much as I agree it could of been a lot worse, mis-diagnosis happens, and will keep happening as no one is perfect. The NHS do a remarkable job, but very rarely get the praise they deserve, instead everyone picks up when they make a mistake and beats them with it. Law of averages state a mis-diagnosis will happen.
NOW, onto the non story.
Well firstly, a nurse DID try to arrange for a hospital car, so that is something (despite a car not being available)
“No one suggested I could wait in the hospital until transport was available or offered me the use of a phone; it was busy and I got the impression they just wanted me to go.”
I'm sorry, but they were busy. They might not have suggested anything, but why didn't she ask? I am sure someone would have spoken to her if she had spoken to them.
As for the lack of transport and the lack of money. I am sure someone could have offered the use of a mobile or 50p for the pay phone. A taxi can be paid for at the other end, and if that was also not possible (as they don't have a car themselves) maybe there was a family friend they could have called upon.
I'm sorry, but there was so many things this lady COULD have done before just walking out of the hospital.
And even then, she could have tried flagging down a police car, I am sure they would have helped. They may not of noticed her otherwise.
live-and-let-live
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2:17pm Fri 5 Oct 12
downmoor-ch63
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2:20pm Fri 5 Oct 12
Richard Head
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2:29pm Fri 5 Oct 12
I still can't believe that police cars could have passed her by without stopping. If you were the senior officer, wouldn't you be finding out who was on duty and why they failed to assist.
Sorry, I don't believe it happened.
I stopped on the hard shoulder of the M3 some time ago and, within a couple of minutes, a police car pulled up behind and the officer asked if I needed help. That was at 11.00am.
Sgt McNutt
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2:37pm Fri 5 Oct 12
Dibbles2 wrote:You had a taxi in your nightclothes?
I had a similar experience in Poole recently after a suspected heart attack and had to walk to the cashpoint in the rain to withdraw money for a taxi in my nightclothes at 4am. Whilst I can understand they cant keep people in hospital for no reason they could be more helpful. I couldnt get hold of anyone to pick me up as it was the middle of the night.
johngoodger
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2:41pm Fri 5 Oct 12
anyone with any sense would have either waited at the hospital until transport was available or got a Taxi and paid on arrival at her destination.
A non story Echo!
muscliffman
says...
2:50pm Fri 5 Oct 12
Firstly to try and find any brain cells and second any remote sense of self-responsibility.
Oh dear, absolutely nothing found.
But really this is yet another 'girl thrown of bus' type of Echo non-story.
Rednax
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3:02pm Fri 5 Oct 12
Square Old Codger
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3:05pm Fri 5 Oct 12
Square Old Codger
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3:05pm Fri 5 Oct 12
Howdie
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3:05pm Fri 5 Oct 12
Cookie Jar wrote:....just to get a picture in the papar!!! Just wait in the dischage lounge!
A bit of a none story I'm afraid! Why are so many people unable to help themselves these days?!
Funny, i'm sure hospitals have 'waiting rooms'?! So was there really any reason to go off walking in the rain?!
Wageslave
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3:06pm Fri 5 Oct 12
Howdie
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3:08pm Fri 5 Oct 12
Dibbles2 wrote:Poole hospital has a cash machine inside!
I had a similar experience in Poole recently after a suspected heart attack and had to walk to the cashpoint in the rain to withdraw money for a taxi in my nightclothes at 4am. Whilst I can understand they cant keep people in hospital for no reason they could be more helpful. I couldnt get hold of anyone to pick me up as it was the middle of the night.
Cavgt40
says...
3:14pm Fri 5 Oct 12
NO NO NO you are not gratefull for the NHS you moan and wine to the local press as you have expected another hand out from the tax paying public in the form of a free ride home and then do your best to build a case for compensation, taking time effort and money away from the sick and dying.
BUT wait you still want your op when they have the time to do it on the NHS and no doubt a lift home after you have recovered.
If this women took time to think about the situation she might just realise how counter productive her complaint will be.
Angry_of_Merley
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3:20pm Fri 5 Oct 12
Angry_of_Merley
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3:23pm Fri 5 Oct 12
portia6
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3:37pm Fri 5 Oct 12
a life-safer just make sure you have
credit!
Miss Opinionated
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3:51pm Fri 5 Oct 12
Dibbles2 wrote:Why not get the taxi to take you to a cashpoint ?
I had a similar experience in Poole recently after a suspected heart attack and had to walk to the cashpoint in the rain to withdraw money for a taxi in my nightclothes at 4am. Whilst I can understand they cant keep people in hospital for no reason they could be more helpful. I couldnt get hold of anyone to pick me up as it was the middle of the night.
Allyssia
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4:00pm Fri 5 Oct 12
Felicity1
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4:04pm Fri 5 Oct 12
Felicity1
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4:04pm Fri 5 Oct 12
bobsworthforever
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4:17pm Fri 5 Oct 12
a real story.
caspar64
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4:24pm Fri 5 Oct 12
matt68
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4:39pm Fri 5 Oct 12
traceyannconnor
says...
5:08pm Fri 5 Oct 12
The patient is a human being with rights and an opinion..
Do they not have volunteer cabs or one who could be paid upon destination?
NHS staff are suppose to care...too much pressure and targets deflate their objectives.
The patient will recieve patient care questionnaire and should include all those responsible and they will be interviewed independently.
"Investigation" not acceptable
When did the staff last get training in patent care? Questionable?
O'Reilly
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5:12pm Fri 5 Oct 12
RageAgainstTheMachine
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5:21pm Fri 5 Oct 12
O'Reilly wrote:Great many thanks i learnt a new word today........
A lot of ad hominems attatched to this lady and the story.
Rustyfootballer
says...
5:27pm Fri 5 Oct 12
spooki
says...
5:33pm Fri 5 Oct 12
Mike Pickering wrote:Yes she got home safely which is a great thing. BUT anyone with a bit of common sense would have found a corner seat out of the way to wait until 6am-ish or whatever reasonable time to call someone for help to get home.. There's no way if she was in that amount of pain she would have walked four miles home.
What an absolute disgrace - you people are the most awful bunch of braying swines I've ever, ever had the misfortune to encounter in all my born days. Jesus effing Christ, your misery and heartlessness know no bounds.
It warms the tender corner of my heart knowing that one day (it comes to us all), you all will be upset, angry, confused and in pain, and unable to make fully rational decisions about how best to care for yourselves, and in circumstances not unlike this, might find yourself without money, or someone that cares about you in the middle of the night, away from home.
I'm smiling now to myself, as I imagine each and every one of you on the long cold and lonely road, the chilling puddles finding their way into your sad thin slippers, the wind whipping round you bringing you into consciousness briefly before your serious undiagnosed abdominal condition and the painkillers dull your senses again, and you trudge onward, wrapped only in the loneliness of the small hours.
At least this woman got home safely, to a family that loved her, and found refuge; judging from the callous and soulless remarks about this story, many of you are stumbling, waylaid by sickness on cold and lonely roads yourselves, but are lost, and have no hope of reaching home.
Yes, we have sympathy for the outrageous mis-diagnosis but what would you have done in her position? Would you have shuffled four miles home in the rain in 'severe' pain? I had SUSPECTED gall stones and I couldn't even drive myself to the RBH for the scan. All we are saying in OUR OPINIONS is we would not have done the same thing.
Oh and thanks for wishing pain and suffering on us all (I won't mention the possibly offensive blasphemy).
lelbel
says...
5:37pm Fri 5 Oct 12
Ivan Opinion
says...
5:37pm Fri 5 Oct 12
As an adult you are responsible for your own actions - This is Bournemouth - not the Bronx, it’s not difficult to get about, I’m sure with even a small amount of effort someone could have called a taxi for you. I am disgusted that this utter nonsense should make it to the front page of a Newspaper.. There is so much going on in the world at the moment that is genuinely disturbing & actually relevant this is a shambolic waste of time - It should not be in the news at all... I’m sorry that this lady had a poorly tummy – but as an adult you have to ask yourself If you cannot sort out transport for yourself .. why? Really? ....
Let’s be honest It’s not like trying to build a bridge capable of taking the weight of nine busses made of elastic bands and paper clips --- now that would be a challenge.
I have spent a long time in Bournemouth Hospital this year for one reason an another ( not for me, but relatives) and the amount of work those guys do is utterly brilliant – lets praise them for their efforts and not seek to find skape goats due to a local adults total inability to plan transport. Move on to worth news please.
Lord Spring
says...
5:40pm Fri 5 Oct 12
Miss Opinionated wrote:Great idea providing you have a card
Dibbles2 wrote:Why not get the taxi to take you to a cashpoint ?
I had a similar experience in Poole recently after a suspected heart attack and had to walk to the cashpoint in the rain to withdraw money for a taxi in my nightclothes at 4am. Whilst I can understand they cant keep people in hospital for no reason they could be more helpful. I couldnt get hold of anyone to pick me up as it was the middle of the night.
mmm2008
says...
6:32pm Fri 5 Oct 12
mysticalshoelace
says...
6:34pm Fri 5 Oct 12
BIGTONE
says...
7:25pm Fri 5 Oct 12
hamworthygirl
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7:35pm Fri 5 Oct 12
4stands
says...
7:43pm Fri 5 Oct 12
Dibbles2
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8:47pm Fri 5 Oct 12
grazzer wrote:Because my phone had died and I had no money on me to call from the payphone thats why> When being admitted via ambulance on a blue light your last thought is to grab spare cash on your way out and my first thjought was for childcare for my 9 year old son.
dibbie2 says she had no money for a taxi home and had to walk to a cashpoint in her nightclothes.why didn;t he or she call the taxi first and get it to stop at a cashpoint on the way home?
Dibbles2
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8:49pm Fri 5 Oct 12
Howdie wrote:So why did the nurse direct me to the one in the petrol station? See a simple solution but lack of information. Is that really acceptable? I had the money in the bank so that wasnt the issue.
Dibbles2 wrote:Poole hospital has a cash machine inside!
I had a similar experience in Poole recently after a suspected heart attack and had to walk to the cashpoint in the rain to withdraw money for a taxi in my nightclothes at 4am. Whilst I can understand they cant keep people in hospital for no reason they could be more helpful. I couldnt get hold of anyone to pick me up as it was the middle of the night.
Reeve 7
says...
9:02pm Fri 5 Oct 12
alanhl wrote:Well they obviously diagnosed that you were NOT an urgent case and others were
recently spent 4 hours in A & E at bournemouth hospital, was told by reception that i was next into triage, 1.5 hours later went in to triage, told there was 1 person to go for treatment before me, left after 4 hours not having been seen by anyone else
Why are you so ungrateful ?
Reeve 7
says...
9:13pm Fri 5 Oct 12
RageAgainstTheMachinSTORY ? ?
e wrote:
O'Reilly wrote:Great many thanks i learnt a new word today........
A lot of ad hominems attatched to this lady and the story.
AnastasiaB
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9:26pm Fri 5 Oct 12
Dave321
says...
9:33pm Fri 5 Oct 12
Dibbles2 wrote:Because the machine in Poole Hospital charges you £1.50 minimum to withdraw your cash whereas the one at the BP garage opposite doesn't. The nurse was trying to save you money.
Howdie wrote:So why did the nurse direct me to the one in the petrol station? See a simple solution but lack of information. Is that really acceptable? I had the money in the bank so that wasnt the issue.
Dibbles2 wrote:Poole hospital has a cash machine inside!
I had a similar experience in Poole recently after a suspected heart attack and had to walk to the cashpoint in the rain to withdraw money for a taxi in my nightclothes at 4am. Whilst I can understand they cant keep people in hospital for no reason they could be more helpful. I couldnt get hold of anyone to pick me up as it was the middle of the night.
Dave321
says...
9:40pm Fri 5 Oct 12
penhale
says...
10:34pm Fri 5 Oct 12
Dibbles2 wrote:As I have already said there is a free phone to call a taxi in the main entrance, simple really.
grazzer wrote:Because my phone had died and I had no money on me to call from the payphone thats why> When being admitted via ambulance on a blue light your last thought is to grab spare cash on your way out and my first thjought was for childcare for my 9 year old son.
dibbie2 says she had no money for a taxi home and had to walk to a cashpoint in her nightclothes.why didn;t he or she call the taxi first and get it to stop at a cashpoint on the way home?
Ivan Opinion
says...
10:39pm Fri 5 Oct 12
AnastasiaB wrote:Yup -- Spot On
What a load of rubbish, no one forced her to walk home and the hospital has no reason to apologise.
penhale
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10:40pm Fri 5 Oct 12
The Liberal wrote:They already looked after her then she was discharged, perhaps you would like them to tuck her up into bed as well, for gods sake why cant people take responsibility for them selves rather than have other people do every thing for them.
penhale wrote:That's not what I said – just that a member of staff could have asked her if she was okay to get home (considering she was in pain and still in her dressing gown) and offered a suggestion. People are meant to look after you in hospital, after all.
The Liberal wrote:The NHS has no responsibility to ensure people get home after being discharged, they are stretched enough already, perhaps you would like to see more money pumped in to provide a free taxi service, not sure if there's a free taxi phone in the A/E department but perhaps one could be installed.
penhale wrote:But then perhaps someone who is in severe pain, tired and no doubt stressed out by the whole hospital experience might just not behave perfectly rationally? Surely the hospital staff should do more to help patients in this situation – at least asking if they've got transport and if not, suggesting something.
There is a phone free to use for a taxi service in the main entrance and you can pay when you get home so no excuse really.
As for allowing people to use a phone to call home, all these phone calls would add up to vast expense and would not be the best way to use vital money.
She said several police cars passed her, I'm sure she could have flagged one of them down and they may have offered assistance.
Ivan Opinion
says...
10:54pm Fri 5 Oct 12
Square Old Codger wrote:Your point is entirely valid although I dont totally agree with you ... But Front page news ? Really?.....No Exactly.
There aren't many good samaritans here today - rushing to judgement, without the facts. These are poor people, living from hand to mouth I expect, nothing in the Bank and no phone it seems. The husband looking after three small children can hardly be expected to leave them unattended. Common sense should have prevailed when it was discovered that there was no Hospital car available and she should have been told to stay there until morning. add to that the mis diagnosis and the pain the lady must have been in - I have some sympathy for her, gall stones are extremely painfull. Nothing much changes in A &E though, I managed to snap the patella tendon whilst playing golf on the Queens Park Course, taken to A & E in the middle of the afternoon, finally seen a couple of hours later and an operation was arranged the following day at Poole, sent then for a full leg cast to be applied, no one qualified to do that so a half cast applied.Could only then be moved by an ambulance, by then approaching the Change over to the Night Emergency Service. Lay on a trolly for 11 hours awaiting an Ambulance, home just before 6 am, to wait for an Ambulance to take me to Poole.
Ivan Opinion
says...
10:55pm Fri 5 Oct 12
spooki wrote:What Mike thinks hes going on about is anyones guess...
Mike Pickering wrote:Yes she got home safely which is a great thing. BUT anyone with a bit of common sense would have found a corner seat out of the way to wait until 6am-ish or whatever reasonable time to call someone for help to get home.. There's no way if she was in that amount of pain she would have walked four miles home.
What an absolute disgrace - you people are the most awful bunch of braying swines I've ever, ever had the misfortune to encounter in all my born days. Jesus effing Christ, your misery and heartlessness know no bounds.
It warms the tender corner of my heart knowing that one day (it comes to us all), you all will be upset, angry, confused and in pain, and unable to make fully rational decisions about how best to care for yourselves, and in circumstances not unlike this, might find yourself without money, or someone that cares about you in the middle of the night, away from home.
I'm smiling now to myself, as I imagine each and every one of you on the long cold and lonely road, the chilling puddles finding their way into your sad thin slippers, the wind whipping round you bringing you into consciousness briefly before your serious undiagnosed abdominal condition and the painkillers dull your senses again, and you trudge onward, wrapped only in the loneliness of the small hours.
At least this woman got home safely, to a family that loved her, and found refuge; judging from the callous and soulless remarks about this story, many of you are stumbling, waylaid by sickness on cold and lonely roads yourselves, but are lost, and have no hope of reaching home.
Yes, we have sympathy for the outrageous mis-diagnosis but what would you have done in her position? Would you have shuffled four miles home in the rain in 'severe' pain? I had SUSPECTED gall stones and I couldn't even drive myself to the RBH for the scan. All we are saying in OUR OPINIONS is we would not have done the same thing.
Oh and thanks for wishing pain and suffering on us all (I won't mention the possibly offensive blasphemy).
thevisitor
says...
11:49pm Fri 5 Oct 12
winton50
says...
7:53am Sat 6 Oct 12
I turned up at A&E, was seen within 20 minutes, had an x-ray, a consultant saw me, i had a cast applied and was given after care advice, an appointment was booked for me to come back in for a follow up once the initial swelling had gone down and to check the cast.
At no point did anyone ask me whether I could pay or who my insurer was. The staff were professional,cheerfu
l and helpful. The biggest gripe I could have was sitting outside the x-ray department for 20 minutes. The whole experience took 3 hours.
Why is it we never hear about the fantastic work our medics do? The NHS may have many faults but it is a jewel and so many people are quick to moan and complain.
If the woman in this case really didn't have enough money for a taxi for the 4 miles home how on earth would she get treated in the US?
We need to be really grateful for the fantastic resource we have because if the Tories have their way it will be dismantled and privatised before we know it.
Was Charlie
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8:24am Sat 6 Oct 12
Dibbles2 wrote:So what was wrong with the taxi company freephone - there are several situated around the hospital.
grazzer wrote:Because my phone had died and I had no money on me to call from the payphone thats why> When being admitted via ambulance on a blue light your last thought is to grab spare cash on your way out and my first thjought was for childcare for my 9 year old son.
dibbie2 says she had no money for a taxi home and had to walk to a cashpoint in her nightclothes.why didn;t he or she call the taxi first and get it to stop at a cashpoint on the way home?
Dibbles2
says...
9:56am Sat 6 Oct 12
penhale wrote:and when you are inthe a and e department the main entrance is not accessible at night. Simple really! As said before I was directed to the cashpoint at thepetrol station, had I been told there was a free phone or a cashpoint in the hospital I would have used it. Not quite sure people like you are attacking my comments when I have made it clear, I had never been in Poole A and E before and I DID NOT KNOW ANY OF THIS HENCE I WOULD HAVE NOT WALKED TO THE PETROL STATION.
Dibbles2 wrote:As I have already said there is a free phone to call a taxi in the main entrance, simple really.
grazzer wrote:Because my phone had died and I had no money on me to call from the payphone thats why> When being admitted via ambulance on a blue light your last thought is to grab spare cash on your way out and my first thjought was for childcare for my 9 year old son.
dibbie2 says she had no money for a taxi home and had to walk to a cashpoint in her nightclothes.why didn;t he or she call the taxi first and get it to stop at a cashpoint on the way home?
Twingo
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10:55am Sat 6 Oct 12
Anyone who goes to the press / radio etc whilst an allegation/complaint is being investigated should automatically waive their right to any form of compensation.
Hopefully they will just issue her with a voucher for free medical treatment at any one of their hospitals within the UK............;o)
penhale
says...
11:07am Sat 6 Oct 12
Dibbles2 wrote:The main entrance is easily accessible at night so I suggest you get your facts right before coming up with excuses.
penhale wrote:and when you are inthe a and e department the main entrance is not accessible at night. Simple really! As said before I was directed to the cashpoint at thepetrol station, had I been told there was a free phone or a cashpoint in the hospital I would have used it. Not quite sure people like you are attacking my comments when I have made it clear, I had never been in Poole A and E before and I DID NOT KNOW ANY OF THIS HENCE I WOULD HAVE NOT WALKED TO THE PETROL STATION.
Dibbles2 wrote:As I have already said there is a free phone to call a taxi in the main entrance, simple really.
grazzer wrote:Because my phone had died and I had no money on me to call from the payphone thats why> When being admitted via ambulance on a blue light your last thought is to grab spare cash on your way out and my first thjought was for childcare for my 9 year old son.
dibbie2 says she had no money for a taxi home and had to walk to a cashpoint in her nightclothes.why didn;t he or she call the taxi first and get it to stop at a cashpoint on the way home?
Phixer
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1:48pm Sat 6 Oct 12
penhale wrote:Whilst the NHS doesn't have responsibility, making sure that someone knows where to find a freefone for a taxi or offer options on what to do is something most of had come to expect from a civilised society.
The Liberal wrote:The NHS has no responsibility to ensure people get home after being discharged, they are stretched enough already, perhaps you would like to see more money pumped in to provide a free taxi service, not sure if there's a free taxi phone in the A/E department but perhaps one could be installed.
penhale wrote:But then perhaps someone who is in severe pain, tired and no doubt stressed out by the whole hospital experience might just not behave perfectly rationally? Surely the hospital staff should do more to help patients in this situation – at least asking if they've got transport and if not, suggesting something.
There is a phone free to use for a taxi service in the main entrance and you can pay when you get home so no excuse really.
As for allowing people to use a phone to call home, all these phone calls would add up to vast expense and would not be the best way to use vital money.
She said several police cars passed her, I'm sure she could have flagged one of them down and they may have offered assistance.
Now, no-one gives a monkeys - and we still think we're civilised!
slaphead50
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3:47pm Sat 6 Oct 12
Was Charlie
says...
5:56pm Sat 6 Oct 12
.......
I speak from experience. I fell and hit my head just after 11 pm (no I wasn't drunk) and took myself off to A & E. After I'd been examined, had X-rays, examined again, etc, I was discharged at 4 am. i.e. I didn't need any further medical attention. I sat in A & E, chatting and reading magazines until 7 am, when I thought peoplewould be getting out of bed and phoned a friend to get her to collect me.
......
I could have found a freephone for a taxi, but decided it was nice and warm in A & E.
mikeymagic2
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6:36pm Sat 6 Oct 12
Dave321
says...
9:48pm Sat 6 Oct 12
Ivan Opinion wrote:Here here
AnastasiaB wrote:Yup -- Spot On
What a load of rubbish, no one forced her to walk home and the hospital has no reason to apologise.
WickedWillow1
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11:56pm Sat 6 Oct 12
Letcommonsenseprevail
says...
4:17pm Sun 7 Oct 12
Letcommonsenseprevail
says...
4:18pm Sun 7 Oct 12
oxoncherry2
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9:27pm Sun 7 Oct 12
LetcommonsenseprevaiSo she doesn't get a dressing-down!
l wrote:
She's still in her dressing gown now! Thought she might have made an effort for the camera!
scrumpyjack
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10:40am Mon 8 Oct 12
Phixer wrote:Oh * off!
penhale wrote:Whilst the NHS doesn't have responsibility, making sure that someone knows where to find a freefone for a taxi or offer options on what to do is something most of had come to expect from a civilised society.
The Liberal wrote:The NHS has no responsibility to ensure people get home after being discharged, they are stretched enough already, perhaps you would like to see more money pumped in to provide a free taxi service, not sure if there's a free taxi phone in the A/E department but perhaps one could be installed.
penhale wrote:But then perhaps someone who is in severe pain, tired and no doubt stressed out by the whole hospital experience might just not behave perfectly rationally? Surely the hospital staff should do more to help patients in this situation – at least asking if they've got transport and if not, suggesting something.
There is a phone free to use for a taxi service in the main entrance and you can pay when you get home so no excuse really.
As for allowing people to use a phone to call home, all these phone calls would add up to vast expense and would not be the best way to use vital money.
She said several police cars passed her, I'm sure she could have flagged one of them down and they may have offered assistance.
Now, no-one gives a monkeys - and we still think we're civilised!
What utter crud.
She couldn't use her eyes or mouth to find out where the phone was?
Pathetic.
(your comments I mean)
stevobath
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7:02pm Mon 8 Oct 12
Dibbles2 wrote:Open mouth & ask instead of getting a daft picture in the Echo.Anyway youve rather contradicted yourself.You said you 'dont grab spare change...' but you remembered to grab your bank card.
penhale wrote:and when you are inthe a and e department the main entrance is not accessible at night. Simple really! As said before I was directed to the cashpoint at thepetrol station, had I been told there was a free phone or a cashpoint in the hospital I would have used it. Not quite sure people like you are attacking my comments when I have made it clear, I had never been in Poole A and E before and I DID NOT KNOW ANY OF THIS HENCE I WOULD HAVE NOT WALKED TO THE PETROL STATION.
Dibbles2 wrote:As I have already said there is a free phone to call a taxi in the main entrance, simple really.
grazzer wrote:Because my phone had died and I had no money on me to call from the payphone thats why> When being admitted via ambulance on a blue light your last thought is to grab spare cash on your way out and my first thjought was for childcare for my 9 year old son.
dibbie2 says she had no money for a taxi home and had to walk to a cashpoint in her nightclothes.why didn;t he or she call the taxi first and get it to stop at a cashpoint on the way home?
Anyway,the hospital staff would surely have called a taxi for you?If you had no money you stop at the cash point on the way home.
Dibbles2
says...
10:50pm Mon 8 Oct 12
stevobath wrote:Firstly I am not the lady in the article so dont fall off your high horse and hurt yourself as you may well find yourself in A and E where drunks get priority over sick people and secondly I grabbed my purse but it happened to have no spare change in it so I didnt contradict myself at all. The only reason I grabbed that was because the paramedics kindly prompted me as I was drugged up to the eyeballs by this time on pain relief. Last of all I did ask the staff and was told to use the cashpoint in the petrol station. As said before had I known there was one in the hospital I would have used it and dont you think it would just be simpler if the staff actually pointed these facts out instead of giving bad advice? It wasnt difficult was it?
Dibbles2 wrote:Open mouth & ask instead of getting a daft picture in the Echo.Anyway youve rather contradicted yourself.You said you 'dont grab spare change...' but you remembered to grab your bank card.
penhale wrote:and when you are inthe a and e department the main entrance is not accessible at night. Simple really! As said before I was directed to the cashpoint at thepetrol station, had I been told there was a free phone or a cashpoint in the hospital I would have used it. Not quite sure people like you are attacking my comments when I have made it clear, I had never been in Poole A and E before and I DID NOT KNOW ANY OF THIS HENCE I WOULD HAVE NOT WALKED TO THE PETROL STATION.
Dibbles2 wrote:As I have already said there is a free phone to call a taxi in the main entrance, simple really.
grazzer wrote:Because my phone had died and I had no money on me to call from the payphone thats why> When being admitted via ambulance on a blue light your last thought is to grab spare cash on your way out and my first thjought was for childcare for my 9 year old son.
dibbie2 says she had no money for a taxi home and had to walk to a cashpoint in her nightclothes.why didn;t he or she call the taxi first and get it to stop at a cashpoint on the way home?
Anyway,the hospital staff would surely have called a taxi for you?If you had no money you stop at the cash point on the way home.
PigWhistle0709
says...
10:01pm Wed 10 Oct 12
whataboutthat wrote:Probably Drunken Lee's version of a good idea...
Why do Echo snappers feel the need to fake up pics after the event with a disgruntled pose and her in a dressing gown - to emphasise what precisely? Also why didn't she have a mobile? I thought it was a crime not to have one these days...
PooleParky
says...
1:34pm Thu 11 Oct 12
I have Brittle Bones Disease. I've spend SO many hours of my life in A&E. You grit you teeth and get on with it. You have to wait. That is the deal. They do their best, and they put people sicker than you ahead of you. It's the way it should be, deal with it!
PooleParky
says...
2:02pm Thu 11 Oct 12
Sgt McNutt wrote:Hehehehehe
Dibbles2 wrote:You had a taxi in your nightclothes?
I had a similar experience in Poole recently after a suspected heart attack and had to walk to the cashpoint in the rain to withdraw money for a taxi in my nightclothes at 4am. Whilst I can understand they cant keep people in hospital for no reason they could be more helpful. I couldnt get hold of anyone to pick me up as it was the middle of the night.
tricky1007 says...
8:03am Fri 5 Oct 12