Stranded: Mum had to walk four miles home from hospital at 3am - in her night gown

UPSET: Nicky Moore. Picture by Richard Crease UPSET: Nicky Moore. Picture by Richard Crease

A MUM-OF-THREE claims she was left in agony to walk almost four miles home in her dressing gown after being discharged from hospital at 3am.

Nicky Moore was taken to the Royal Bournemouth Hospital by ambulance on September 25 after suffering severe stomach and back pains for several hours at her home on Christchurch’s Somerford estate.

Blood tests and an abdominal examination were carried out before Nicky, 42, was diagnosed with gastroenteritis and sent home early the next morning with painkillers.

A scan later showed she had three large gallstones and needed surgery.

She said: “I was in agony when I left hospital. I told the doctor, a nurse and the hospital receptionist that I had no transport and no money to pay for a taxi.

“It was the middle of the night; my husband Roger was at home with our three children and, even if I could have contacted him, we don’t have a car so he couldn’t have picked me up. A nurse tried to arrange for a hospital car but there were none available.

“No one suggested I could wait in the hospital until transport was available or offered me the use of a phone; it was busy and I got the impression they just wanted me to go.”

Nicky, who suffers from diabetes and depression, added: “I was in shock as I set off and kept having to stop to take shelter from the rain and because I was in pain.

“Several police cars passed me but, even though I was in my dressing gown, no one pulled up to help.

By the time I reached Christ-church the street lights had been switched off and our estate was in darkness.

“I could have been attacked or collapsed and died from exposure. My husband thought I was being kept in hospital overnight so he was asleep when I finally got home, two hours after being discharged.”

Despite taking painkillers Nicky’s condition deteriorated and she was readmitted to the same hospital the next day. A scan showed she had three large gallstones.

Nicky remained in hospital until Monday, October 1, and is now on the emergency waiting list to have her gallbladder removed.

She said: “I’m really angry and believe the hospital should apologise; apart from receiving the wrong diagnosis I feel I was treated very badly.”

A Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust spokeswoman said: “We have received an official complaint from Mrs Moore which we are investigating.”

She added: “The emergency department continuously meets its obligations to see and treat patients in a timely way, individual to their personal needs.

“Patients are treated based on their presenting symptoms and may be discharged back to their GP’s care.

“In the emergency department, this can be out-of-hours and patients are given the option to wait within the department.

“Patients also have 24-hour access to phones to make their own transport arrangements.

“While the Trust has limited, non-emergency transport resources, patients must meet medical or social criteria to be eligible for these.

“Where a patient is not eligible they are required to arrange their own transport.”

Comments(125)

tricky1007 says...
8:03am Fri 5 Oct 12

Nice to see the hospital spokesman said ' sorry to hear about her bad experience we are looking into it, and will make sure all training is up to date' .... oh no they just mentioned how great the place is!!!

tricky1007 says...
8:04am Fri 5 Oct 12

Nice to see the hospital spokesman said ' sorry to hear about her bad experience we are looking into it, and will make sure all training is up to date' .... oh no they just mentioned how great the place is!!!

Cookie Jar says...
8:05am Fri 5 Oct 12

A bit of a none story I'm afraid! Why are so many people unable to help themselves these days?!

Funny, i'm sure hospitals have 'waiting rooms'?! So was there really any reason to go off walking in the rain?!

RageAgainstTheMachine says...
8:11am Fri 5 Oct 12

Cookie Jar wrote:
A bit of a none story I'm afraid! Why are so many people unable to help themselves these days?!

Funny, i'm sure hospitals have 'waiting rooms'?! So was there really any reason to go off walking in the rain?!
Too true as per usual.
My hubby has to go A&E on a regular basis and often admitted.If he is able to go home and it is in the middle of the night,he gets a taxi and i pay at the other end.
The lady put herslf at risk by walking home,she chose to do this,as she could of easily sat in A&E till the morning,ive seen people asleep in Pooles A&E waiting room on the chairs waiting till morning

whataboutthat says...
8:28am Fri 5 Oct 12

Why do Echo snappers feel the need to fake up pics after the event with a disgruntled pose and her in a dressing gown - to emphasise what precisely? Also why didn't she have a mobile? I thought it was a crime not to have one these days...

boyerboy says...
8:32am Fri 5 Oct 12

whataboutthat wrote:
Why do Echo snappers feel the need to fake up pics after the event with a disgruntled pose and her in a dressing gown - to emphasise what precisely? Also why didn't she have a mobile? I thought it was a crime not to have one these days...
Totally agree, we are treated as if we have no brains! mind you the Echo missed the folded arms trick this time, must be a new photgrapher?

Mr N James says...
8:32am Fri 5 Oct 12

TAXI !!!! ,And does the lady just have a night gown ,I dont think the public need to see one on her we do know what they look like ,No arms folded come on Echo your letting the side down.

steve518 says...
8:33am Fri 5 Oct 12

Looks like the start of a compo claim

Football banning order yob says...
8:39am Fri 5 Oct 12

Total non story.. Husband could have paid the other end or over phone by credit/debit card.. Where's the folded arms photo?? 'Wheres there's blame there's a claim'

Lord Spring says...
8:46am Fri 5 Oct 12

whataboutthat wrote:
Why do Echo snappers feel the need to fake up pics after the event with a disgruntled pose and her in a dressing gown - to emphasise what precisely? Also why didn't she have a mobile? I thought it was a crime not to have one these days...
The world was a better place without those Brain Scorchers, at least you had peace and quiet and could hide away.
I do not know how the human race managed survive without one.
The Crime is having one or two

Glenn Ponder says...
8:46am Fri 5 Oct 12

She's got a lot of gall to be criticising the NHS...

Football banning order yob says...
8:48am Fri 5 Oct 12

Also Julie Maghee Christchurch is one word..

steve518 says...
8:49am Fri 5 Oct 12

Headline should read:

Stranded: Mum chose to walk four miles home from hospital at 3am - in her night gown.

BournemouthMum says...
8:52am Fri 5 Oct 12

RageAgainstTheMachin
e
wrote:
Cookie Jar wrote:
A bit of a none story I'm afraid! Why are so many people unable to help themselves these days?!

Funny, i'm sure hospitals have 'waiting rooms'?! So was there really any reason to go off walking in the rain?!
Too true as per usual.
My hubby has to go A&E on a regular basis and often admitted.If he is able to go home and it is in the middle of the night,he gets a taxi and i pay at the other end.
The lady put herslf at risk by walking home,she chose to do this,as she could of easily sat in A&E till the morning,ive seen people asleep in Pooles A&E waiting room on the chairs waiting till morning
I agree.

rudolph_hucker says...
9:00am Fri 5 Oct 12

Yeah, what a load of rubbish take your sympathy search elsewhere luv coz you'll get none here.

zabadoo says...
9:02am Fri 5 Oct 12

I hope Nicky has her operation soon. Having had experience of the pain from gall stones I understand how much pain she would have been in. Instead of others criticising her decision to make her own way home, people should be more concerned that there was a mis-diagnosis, the symptoms are not the same.

glamgran12 says...
9:07am Fri 5 Oct 12

many a time i have had a phone call in the middle of the night to either collect or arrange transport/payment of transport for my elderly parents, and my husband! Also the hospital dont tend to discharge people with checking that they have transport or a way to get home!

social-poet says...
9:09am Fri 5 Oct 12

zabadoo wrote:
I hope Nicky has her operation soon. Having had experience of the pain from gall stones I understand how much pain she would have been in. Instead of others criticising her decision to make her own way home, people should be more concerned that there was a mis-diagnosis, the symptoms are not the same.
The headline of the story is

"Stranded: Mum had to walk four miles home from hospital at 3am - in her night gown",

not Mum mis-diagnosed by hospital, which actually would have been a far more useful story. So that is why people are commenting on her decision to walk home - which was of course crazy. I hope she gets better soon. Happy Friday.

The Liberal says...
9:14am Fri 5 Oct 12

rudolph_hucker wrote:
Yeah, what a load of rubbish take your sympathy search elsewhere luv coz you'll get none here.
But then nobody ever does get any sympathy on this site, never mind what hardship has befallen them… Cyclist knocked down by a car? It must have been the cyclist's fault! Little girl run over by a drunk driver? Must be the parents' fault for not controlling her. Old lady mugged? She shouldn't have ventured out after dark…

scrumpyjack says...
9:15am Fri 5 Oct 12

I surprise myself by thinking you are being a bit harsh. She must have been in incredible pain and if they genuinely could not afford a taxi then what was her alternative?

(not everyone has money to spend at certain times of the month and not everyone has credit)

Having said that I do think she has been a bit of a martyr - why not ask if she could stay? Why not ask if there was a phone? Why not wave at the policemen that drove past - there is no way they would have not given her a lift home.

Actually, now I think about it I've changed my mind. Silly cow should have used a bit common sense and stopped being the victim for 5 mins and it would have been sorted.

Buddles says...
9:21am Fri 5 Oct 12

Access to 24 hour phones, presumably pay phones. Reverse the charge if you have no money, however you are a bit stuck if you don't have a landline in your house and only a mobile!
I certainly wouldn't begrudge giving someone 50p to make a phone call (even though it would probably give you only a nanosecond of talk time, lol)

goodoldecho says...
9:29am Fri 5 Oct 12

"No one suggested I could wait in the hospital until transport was available or offered me the use of a phone; it was busy and I got the impression they just wanted me to go"

How about a pay phone, reverse charges or just wait, surely that's common sense - no one asked this lady to leave either by the sounds of it. Agree - non story and a missed photo opportunity with the folded arms...

alanhl says...
9:29am Fri 5 Oct 12

recently spent 4 hours in A & E at bournemouth hospital, was told by reception that i was next into triage, 1.5 hours later went in to triage, told there was 1 person to go for treatment before me, left after 4 hours not having been seen by anyone else

Dibbles2 says...
9:34am Fri 5 Oct 12

I had a similar experience in Poole recently after a suspected heart attack and had to walk to the cashpoint in the rain to withdraw money for a taxi in my nightclothes at 4am. Whilst I can understand they cant keep people in hospital for no reason they could be more helpful. I couldnt get hold of anyone to pick me up as it was the middle of the night.

mattkuk says...
9:35am Fri 5 Oct 12

Tough.. Deal with it

penhale says...
9:41am Fri 5 Oct 12

There is a phone free to use for a taxi service in the main entrance and you can pay when you get home so no excuse really.

Dibbles2 says...
9:41am Fri 5 Oct 12

goodoldecho wrote:
"No one suggested I could wait in the hospital until transport was available or offered me the use of a phone; it was busy and I got the impression they just wanted me to go"

How about a pay phone, reverse charges or just wait, surely that's common sense - no one asked this lady to leave either by the sounds of it. Agree - non story and a missed photo opportunity with the folded arms...
Same here! I wasnt told I could wait and in fact they were keen to get rid. Next time turn up drunk and we all might get a freebie home.

Chiqqy says...
9:45am Fri 5 Oct 12

Quite a few years ago I was taken to hospital in an ambulance quite late at night then discharged I also had no money on me or credit on my phone but I called my mum (I was 27 at the time!) and she just paid for the taxi her end. I think it's a little ridiculous that her husband would not have been able to do that or enlist the help of a friend or that she couldn't have asked someone in the hospital herself to use a phone or someone's mobile.

So instead of using her brain she decides to walk to Somerford ! She did this of her own accord and it was in my opinion a really dumb thing to do.

I think there is more to this story and as for the diagnosis. There's probably a good explanation.

The Liberal says...
10:02am Fri 5 Oct 12

penhale wrote:
There is a phone free to use for a taxi service in the main entrance and you can pay when you get home so no excuse really.
But then perhaps someone who is in severe pain, tired and no doubt stressed out by the whole hospital experience might just not behave perfectly rationally? Surely the hospital staff should do more to help patients in this situation – at least asking if they've got transport and if not, suggesting something.

penhale says...
10:13am Fri 5 Oct 12

The Liberal wrote:
penhale wrote:
There is a phone free to use for a taxi service in the main entrance and you can pay when you get home so no excuse really.
But then perhaps someone who is in severe pain, tired and no doubt stressed out by the whole hospital experience might just not behave perfectly rationally? Surely the hospital staff should do more to help patients in this situation – at least asking if they've got transport and if not, suggesting something.
The NHS has no responsibility to ensure people get home after being discharged, they are stretched enough already, perhaps you would like to see more money pumped in to provide a free taxi service, not sure if there's a free taxi phone in the A/E department but perhaps one could be installed.
As for allowing people to use a phone to call home, all these phone calls would add up to vast expense and would not be the best way to use vital money.
She said several police cars passed her, I'm sure she could have flagged one of them down and they may have offered assistance.

Cookie Jar says...
10:19am Fri 5 Oct 12

alanhl wrote:
recently spent 4 hours in A & E at bournemouth hospital, was told by reception that i was next into triage, 1.5 hours later went in to triage, told there was 1 person to go for treatment before me, left after 4 hours not having been seen by anyone else
And?????? It's called impatience!!!!

Here's a thought, when I'm next sat in A&E and the waiting room is busy or the length of time to wait and see an AVAILABLE nurse or doctor is long and getting longer, oh and after all this time waiting I then decide, actually this isn't an accident or an emergency situation. I'll PICK MYSELF up and TAKE MYSELF home!!!

Or

If I decide, actually, I am in enough pain to justify having the patience to wait and see a professional and get my situation sorted out. Then that's what I'll do!

I, like many others spend a lot of time in hospital. You can see the nurses running round none stop, ambulance after ambulance turning up with poorly patients, whilst I'm sat in the waiting room being pushed further down the line towards to the back of the que!

But hey, I think to myself "they're having a worse day than me!" But my time will come.

Why all this self pity??? Hospitals are clearly busy places with not enough staff, beds, or money. We all know this, but its the NHS and we are **** lucky to have it! Others aren't so fortunate!

Rant over...

penhale says...
10:22am Fri 5 Oct 12

alanhl wrote:
recently spent 4 hours in A & E at bournemouth hospital, was told by reception that i was next into triage, 1.5 hours later went in to triage, told there was 1 person to go for treatment before me, left after 4 hours not having been seen by anyone else
Then perhaps you were not ill enough to be there in the first place.

Cookie Jar says...
10:23am Fri 5 Oct 12

???****??? I only typed D-A-M-N!!!^
Haha

scrumpyjack says...
10:32am Fri 5 Oct 12

I won't lie, that was my thought as well Cookie Jar.

If you're well enough to go home because it's taking too long then might I suggest there was no real need to be there anyway?

HRH of Boscombe says...
10:35am Fri 5 Oct 12

The hospital need to answer for this mis-diagnosis but why should they provide her transport home?
.
I would much rather the limited NHS budget be spent on necessary operations and not a taxi service.
.
Does she expect people to believe she had no money, neither did her husband. Couldn't he have just nipped out to the cashpoint. The least a husband could do really.

jinglebell says...
10:37am Fri 5 Oct 12

This seems more to do with this poor woman's depression than any real need to walk home, which our local "newspaper" must know yet still the Echo dishes up with this rubbish as 'news'

a.g.o.g. says...
11:01am Fri 5 Oct 12

The bottom line is that the lady was badly mis-diagnosed and discharged! How she did or did not cope with the dillema that they left her in at 4am is not the real issue.

Upkeep says...
11:03am Fri 5 Oct 12

Society we live in today I`m afraid. Everything has to be laid on for people as they cant think for themselves anymore.

What are we going to be like in another 50 years.

grazzer says...
11:33am Fri 5 Oct 12

dibbie2 says she had no money for a taxi home and had to walk to a cashpoint in her nightclothes.why didn;t he or she call the taxi first and get it to stop at a cashpoint on the way home?

Cookie Jar says...
11:38am Fri 5 Oct 12

a.g.o.g. wrote:
The bottom line is that the lady was badly mis-diagnosed and discharged! How she did or did not cope with the dillema that they left her in at 4am is not the real issue.
A.g.o.g that unfortunately is the point we are all making!!

The story in the echo is that of the plight of this woman in the fact that she clearly can't look after herself and is after pity!

The story isn't titled that she was Mis-diagnosed but the fact that she was stranded, in pain and left to walk home on her own at silly o'clock in the morning!

BmthNewshound says...
11:39am Fri 5 Oct 12

She was the one who decided to walk home in the middle of the night in her dressing gown when either she or her husand could have easily arranged for a taxi - or was she just to tight to pay for it herself.
.
Does make you wonder if this is just another example of someone trying to exploit our compensation culture. What people fail to remember in their selfish attempts to extort money out of the NHS is that money paid out dealing with unreasonable compensation claims means less money being available for patient care.

fifty shades of brown envelopes says...
12:06pm Fri 5 Oct 12

My uncle asked if he could see his gall stones
The nurse put them in a glass jar so that he could have a quick look at them when he woke up
The gentleman in the next bed saw them first and swallowed all five
thought it was his medication.

HRH of Boscombe says...
12:20pm Fri 5 Oct 12

fifty shades of brown envelopes wrote:
My uncle asked if he could see his gall stones The nurse put them in a glass jar so that he could have a quick look at them when he woke up The gentleman in the next bed saw them first and swallowed all five thought it was his medication.
If that's true I'm sure that gentleman probably has a Darwin award already.
.
Funny though.

a.g.o.g. says...
12:31pm Fri 5 Oct 12

Cookie Jar wrote:
a.g.o.g. wrote: The bottom line is that the lady was badly mis-diagnosed and discharged! How she did or did not cope with the dillema that they left her in at 4am is not the real issue.
A.g.o.g that unfortunately is the point we are all making!! The story in the echo is that of the plight of this woman in the fact that she clearly can't look after herself and is after pity! The story isn't titled that she was Mis-diagnosed but the fact that she was stranded, in pain and left to walk home on her own at silly o'clock in the morning!
how easilly deflected can some be!

Bmth 65 says...
12:33pm Fri 5 Oct 12

I hope she sent the dressing gown back !!

Richard Head says...
12:34pm Fri 5 Oct 12

“Several police cars passed me but, even though I was in my dressing gown, no one pulled up to help"

I'm finding this very hard to comprehend. If a lady is walking along at 3.00am in her dressing gown, in the rain and a police car came along, (let alone several), none of which stopped to see if they could help, it puts in question the validity of the statement.

I can't imagine any police officer driving passed a lady at that time of the morning, without stopping to see what was wrong.

Arthur Maureen says...
12:38pm Fri 5 Oct 12

Shame on the Echo snappers encouraging this delicate lady to pose in dressing gown ffs.

Derf says...
12:49pm Fri 5 Oct 12

grazzer wrote:
dibbie2 says she had no money for a taxi home and had to walk to a cashpoint in her nightclothes.why didn;t he or she call the taxi first and get it to stop at a cashpoint on the way home?
This attention seeking woman has just been on Jeremy whine on Radio 2.
She claimed she couldn't pay for a taxi when she got home because she had no money in her bank accounts.
this tells me a couple of things, firstly she seems to think a hospital is infact a free hotel (despite the NHS being financially stretched to the limit), secondly she's making this complaint to try and redress the deficit in her bank account.

Cookie Jar says...
12:58pm Fri 5 Oct 12

a.g.o.g. wrote:
Cookie Jar wrote:
a.g.o.g. wrote: The bottom line is that the lady was badly mis-diagnosed and discharged! How she did or did not cope with the dillema that they left her in at 4am is not the real issue.
A.g.o.g that unfortunately is the point we are all making!! The story in the echo is that of the plight of this woman in the fact that she clearly can't look after herself and is after pity! The story isn't titled that she was Mis-diagnosed but the fact that she was stranded, in pain and left to walk home on her own at silly o'clock in the morning!
how easilly deflected can some be!
No not at all. Even the woman mentioned in the article isn't really complaining initially that she was Mis-diagnosed! (Which like you say IS the actual story and the subject that should have got the headline!)

It's all about the hard done by, left alone to walk home, in the rain, at 4am, in pain, no pain relief, at risk of attack, wasn't allowed to use the phone, had no money, no friends or family to pick me up! The whole worlds against me...
Forget the fact that she could've asked to use a phone, asked to wait inside, asked for help with a lift, asked the taxi driver to stop at cash machine! Asked for pain relief, oh and then thanked the hospital staff for trying to help her rather than slate them in the local press! But obviously the world owes this woman everything!!!!

lceel says...
1:08pm Fri 5 Oct 12

Wow. Tough crowd. I agree she could have taken other steps - she probably didn't really have to walk the four miles home - but pain will often cloud one's thinking. Whatever happened to "the benefit of the doubt"?

As for the hospital and the mis-diagnosis - a bit slipshod, if you ask me. Of course, no one has.

Wilkie says...
1:09pm Fri 5 Oct 12

I was in A&E with a kidney stone episode 2 weeks ago. There were 7 or 8 in the unit at the time and 3 of those were in for overdoing the alcohol on a Tuesday night out. Another appeared to be in custody as the police were there with him and eventually absconded. One of the alcohol cases had to told by the nurses to stop laughing and joking with his mate as it was causing a disturbance. Unfortunately, due to these timewasters, time that could be dedicated to checking a patients arrangements for getting home is not always there. It's a pity that we can't find a way to backcharge those that put such an unneccessary drain on the system.

mark_xxda says...
1:26pm Fri 5 Oct 12

Here we have hubby, asleep as home and not knowing (or caring?) how his other half is doing in the A&E,

Then we have the other half, ill and in pain, walks out of the A&E in her night clothes at 3am,for a 4 mile hike home in the rain.

No further comment required really .....

alasdair1967 says...
1:39pm Fri 5 Oct 12

Certainly milking her 15 min of fame live on the Jeremy vine show on radio 2 the only person at fault is her for her nievety

The Liberal says...
2:05pm Fri 5 Oct 12

penhale wrote:
The Liberal wrote:
penhale wrote:
There is a phone free to use for a taxi service in the main entrance and you can pay when you get home so no excuse really.
But then perhaps someone who is in severe pain, tired and no doubt stressed out by the whole hospital experience might just not behave perfectly rationally? Surely the hospital staff should do more to help patients in this situation – at least asking if they've got transport and if not, suggesting something.
The NHS has no responsibility to ensure people get home after being discharged, they are stretched enough already, perhaps you would like to see more money pumped in to provide a free taxi service, not sure if there's a free taxi phone in the A/E department but perhaps one could be installed.
As for allowing people to use a phone to call home, all these phone calls would add up to vast expense and would not be the best way to use vital money.
She said several police cars passed her, I'm sure she could have flagged one of them down and they may have offered assistance.
That's not what I said – just that a member of staff could have asked her if she was okay to get home (considering she was in pain and still in her dressing gown) and offered a suggestion. People are meant to look after you in hospital, after all.

bmthbouncer says...
2:14pm Fri 5 Oct 12

having been in the same situation i have found taxi companies are happy to give rides at the time for free and issue a ticket for you to pay at a later date this is very helpful and thoughtful of them and i have used this on several occasions from bournemouth and st anns hospital

escribblings says...
2:16pm Fri 5 Oct 12

I have to say there are 2 issues here.

First is the mis-reporting of the mis-diagnosis. And on that, as much as I agree it could of been a lot worse, mis-diagnosis happens, and will keep happening as no one is perfect. The NHS do a remarkable job, but very rarely get the praise they deserve, instead everyone picks up when they make a mistake and beats them with it. Law of averages state a mis-diagnosis will happen.

NOW, onto the non story.

Well firstly, a nurse DID try to arrange for a hospital car, so that is something (despite a car not being available)

“No one suggested I could wait in the hospital until transport was available or offered me the use of a phone; it was busy and I got the impression they just wanted me to go.”

I'm sorry, but they were busy. They might not have suggested anything, but why didn't she ask? I am sure someone would have spoken to her if she had spoken to them.

As for the lack of transport and the lack of money. I am sure someone could have offered the use of a mobile or 50p for the pay phone. A taxi can be paid for at the other end, and if that was also not possible (as they don't have a car themselves) maybe there was a family friend they could have called upon.

I'm sorry, but there was so many things this lady COULD have done before just walking out of the hospital.

And even then, she could have tried flagging down a police car, I am sure they would have helped. They may not of noticed her otherwise.

live-and-let-live says...
2:17pm Fri 5 Oct 12

i suffered for 15 years with undiagnosed gall stones so nothing has changed .

downmoor-ch63 says...
2:20pm Fri 5 Oct 12

I wonder if they know the ins and outs of the BENEFITS SYSTEM, I wouldnt like to be in her Husbands Shoes. I am sure that a devoted husband would not have let her go without money, in case she possibly had to return home, and surely he should have accompanied her there (and back).

Richard Head says...
2:29pm Fri 5 Oct 12

My second post on the same subject.

I still can't believe that police cars could have passed her by without stopping. If you were the senior officer, wouldn't you be finding out who was on duty and why they failed to assist.

Sorry, I don't believe it happened.

I stopped on the hard shoulder of the M3 some time ago and, within a couple of minutes, a police car pulled up behind and the officer asked if I needed help. That was at 11.00am.

Sgt McNutt says...
2:37pm Fri 5 Oct 12

Dibbles2 wrote:
I had a similar experience in Poole recently after a suspected heart attack and had to walk to the cashpoint in the rain to withdraw money for a taxi in my nightclothes at 4am. Whilst I can understand they cant keep people in hospital for no reason they could be more helpful. I couldnt get hold of anyone to pick me up as it was the middle of the night.
You had a taxi in your nightclothes?

johngoodger says...
2:41pm Fri 5 Oct 12

do I "smell" a compensation claim looming?!!!!
anyone with any sense would have either waited at the hospital until transport was available or got a Taxi and paid on arrival at her destination.
A non story Echo!

muscliffman says...
2:50pm Fri 5 Oct 12

Back to Hospital quickly for a scan.
Firstly to try and find any brain cells and second any remote sense of self-responsibility.

Oh dear, absolutely nothing found.
But really this is yet another 'girl thrown of bus' type of Echo non-story.

Rednax says...
3:02pm Fri 5 Oct 12

Too ill to fold her arms eh?

Square Old Codger says...
3:05pm Fri 5 Oct 12

There aren't many good samaritans here today - rushing to judgement, without the facts. These are poor people, living from hand to mouth I expect, nothing in the Bank and no phone it seems. The husband looking after three small children can hardly be expected to leave them unattended. Common sense should have prevailed when it was discovered that there was no Hospital car available and she should have been told to stay there until morning. add to that the mis diagnosis and the pain the lady must have been in - I have some sympathy for her, gall stones are extremely painfull. Nothing much changes in A &E though, I managed to snap the patella tendon whilst playing golf on the Queens Park Course, taken to A & E in the middle of the afternoon, finally seen a couple of hours later and an operation was arranged the following day at Poole, sent then for a full leg cast to be applied, no one qualified to do that so a half cast applied.Could only then be moved by an ambulance, by then approaching the Change over to the Night Emergency Service. Lay on a trolly for 11 hours awaiting an Ambulance, home just before 6 am, to wait for an Ambulance to take me to Poole.

Square Old Codger says...
3:05pm Fri 5 Oct 12

There aren't many good samaritans here today - rushing to judgement, without the facts. These are poor people, living from hand to mouth I expect, nothing in the Bank and no phone it seems. The husband looking after three small children can hardly be expected to leave them unattended. Common sense should have prevailed when it was discovered that there was no Hospital car available and she should have been told to stay there until morning. add to that the mis diagnosis and the pain the lady must have been in - I have some sympathy for her, gall stones are extremely painfull. Nothing much changes in A &E though, I managed to snap the patella tendon whilst playing golf on the Queens Park Course, taken to A & E in the middle of the afternoon, finally seen a couple of hours later and an operation was arranged the following day at Poole, sent then for a full leg cast to be applied, no one qualified to do that so a half cast applied.Could only then be moved by an ambulance, by then approaching the Change over to the Night Emergency Service. Lay on a trolly for 11 hours awaiting an Ambulance, home just before 6 am, to wait for an Ambulance to take me to Poole.

Howdie says...
3:05pm Fri 5 Oct 12

Cookie Jar wrote:
A bit of a none story I'm afraid! Why are so many people unable to help themselves these days?!

Funny, i'm sure hospitals have 'waiting rooms'?! So was there really any reason to go off walking in the rain?!
....just to get a picture in the papar!!! Just wait in the dischage lounge!

Wageslave says...
3:06pm Fri 5 Oct 12

She clearly LOVES that dressing gown, still posing in it out in the street in broad dayllight. Yuk!!

Howdie says...
3:08pm Fri 5 Oct 12

Dibbles2 wrote:
I had a similar experience in Poole recently after a suspected heart attack and had to walk to the cashpoint in the rain to withdraw money for a taxi in my nightclothes at 4am. Whilst I can understand they cant keep people in hospital for no reason they could be more helpful. I couldnt get hold of anyone to pick me up as it was the middle of the night.
Poole hospital has a cash machine inside!

Cavgt40 says...
3:14pm Fri 5 Oct 12

So you call an ambulance they collect you from home, you take no money with you and you receive treatment on the NHS from caring professionals whos resources are stretched at the best of times. After they have done their best to make you comfortable and ensure you are well enough to return home you then thank them and call upon a family member, friend or neighbour to see if you can get a lift home. If this fails you call a taxi and pay on arrival only too pleased top be homesafe and well with your family and in your own bed.
NO NO NO you are not gratefull for the NHS you moan and wine to the local press as you have expected another hand out from the tax paying public in the form of a free ride home and then do your best to build a case for compensation, taking time effort and money away from the sick and dying.
BUT wait you still want your op when they have the time to do it on the NHS and no doubt a lift home after you have recovered.
If this women took time to think about the situation she might just realise how counter productive her complaint will be.

Angry_of_Merley says...
3:20pm Fri 5 Oct 12

Aw! c'mon . . . front page . . really!!!

Angry_of_Merley says...
3:23pm Fri 5 Oct 12

clearly a need for ATM's in hospitals

portia6 says...
3:37pm Fri 5 Oct 12

just goes to show a mobile phone is
a life-safer just make sure you have
credit!

Miss Opinionated says...
3:51pm Fri 5 Oct 12

Dibbles2 wrote:
I had a similar experience in Poole recently after a suspected heart attack and had to walk to the cashpoint in the rain to withdraw money for a taxi in my nightclothes at 4am. Whilst I can understand they cant keep people in hospital for no reason they could be more helpful. I couldnt get hold of anyone to pick me up as it was the middle of the night.
Why not get the taxi to take you to a cashpoint ?

Allyssia says...
4:00pm Fri 5 Oct 12

What no-one has commented on is probably the most significant, her husband is called Roger Moore. Surely aftet the success of the Bond films he could of afforded a taxi?

Felicity1 says...
4:04pm Fri 5 Oct 12

It's a hospital, not a taxi rank!

Felicity1 says...
4:04pm Fri 5 Oct 12

It's a hospital, not a taxi rank!

bobsworthforever says...
4:17pm Fri 5 Oct 12

Com clam coming up I think. Can the Echo report sometimes on the good and hard working staff at the Hospital. I think not dose not sell newspapers. Maybe a reporter should spend a Saturday night in A&E and see what goes on there, then he could report on
a real story.

caspar64 says...
4:24pm Fri 5 Oct 12

Sometimes get the impression that the Echo will print any pathetic sob story however improbable it sounds...

matt68 says...
4:39pm Fri 5 Oct 12

somerford estate mmmm obviously spent all there giro now after compo

traceyannconnor says...
5:08pm Fri 5 Oct 12

"Spokeswomen" who?
The patient is a human being with rights and an opinion..
Do they not have volunteer cabs or one who could be paid upon destination?
NHS staff are suppose to care...too much pressure and targets deflate their objectives.
The patient will recieve patient care questionnaire and should include all those responsible and they will be interviewed independently.
"Investigation" not acceptable
When did the staff last get training in patent care? Questionable?

O'Reilly says...
5:12pm Fri 5 Oct 12

A lot of ad hominems attatched to this lady and the story.

RageAgainstTheMachine says...
5:21pm Fri 5 Oct 12

O'Reilly wrote:
A lot of ad hominems attatched to this lady and the story.
Great many thanks i learnt a new word today........

Rustyfootballer says...
5:27pm Fri 5 Oct 12

Called an ambulance for a tummy bug then moaned because she wanted a free lift home. takes all she can from the tax payer.

spooki says...
5:33pm Fri 5 Oct 12

Mike Pickering wrote:
What an absolute disgrace - you people are the most awful bunch of braying swines I've ever, ever had the misfortune to encounter in all my born days. Jesus effing Christ, your misery and heartlessness know no bounds.
It warms the tender corner of my heart knowing that one day (it comes to us all), you all will be upset, angry, confused and in pain, and unable to make fully rational decisions about how best to care for yourselves, and in circumstances not unlike this, might find yourself without money, or someone that cares about you in the middle of the night, away from home.
I'm smiling now to myself, as I imagine each and every one of you on the long cold and lonely road, the chilling puddles finding their way into your sad thin slippers, the wind whipping round you bringing you into consciousness briefly before your serious undiagnosed abdominal condition and the painkillers dull your senses again, and you trudge onward, wrapped only in the loneliness of the small hours.
At least this woman got home safely, to a family that loved her, and found refuge; judging from the callous and soulless remarks about this story, many of you are stumbling, waylaid by sickness on cold and lonely roads yourselves, but are lost, and have no hope of reaching home.
Yes she got home safely which is a great thing. BUT anyone with a bit of common sense would have found a corner seat out of the way to wait until 6am-ish or whatever reasonable time to call someone for help to get home.. There's no way if she was in that amount of pain she would have walked four miles home.
Yes, we have sympathy for the outrageous mis-diagnosis but what would you have done in her position? Would you have shuffled four miles home in the rain in 'severe' pain? I had SUSPECTED gall stones and I couldn't even drive myself to the RBH for the scan. All we are saying in OUR OPINIONS is we would not have done the same thing.
Oh and thanks for wishing pain and suffering on us all (I won't mention the possibly offensive blasphemy).

lelbel says...
5:37pm Fri 5 Oct 12

she seems more upset walking home than wrong diagnosis.some people are strange thinks she needs a good bath now she been in that dressing gown long time

Ivan Opinion says...
5:37pm Fri 5 Oct 12

What a total waste of a page of potentially good copy. This is utterly ridiculous - It is insane to suggest that there is any element of blame on behalf of the NHS or any of the nurses.
As an adult you are responsible for your own actions - This is Bournemouth - not the Bronx, it’s not difficult to get about, I’m sure with even a small amount of effort someone could have called a taxi for you. I am disgusted that this utter nonsense should make it to the front page of a Newspaper.. There is so much going on in the world at the moment that is genuinely disturbing & actually relevant this is a shambolic waste of time - It should not be in the news at all... I’m sorry that this lady had a poorly tummy – but as an adult you have to ask yourself If you cannot sort out transport for yourself .. why? Really? ....
Let’s be honest It’s not like trying to build a bridge capable of taking the weight of nine busses made of elastic bands and paper clips --- now that would be a challenge.
I have spent a long time in Bournemouth Hospital this year for one reason an another ( not for me, but relatives) and the amount of work those guys do is utterly brilliant – lets praise them for their efforts and not seek to find skape goats due to a local adults total inability to plan transport. Move on to worth news please.

Lord Spring says...
5:40pm Fri 5 Oct 12

Miss Opinionated wrote:
Dibbles2 wrote:
I had a similar experience in Poole recently after a suspected heart attack and had to walk to the cashpoint in the rain to withdraw money for a taxi in my nightclothes at 4am. Whilst I can understand they cant keep people in hospital for no reason they could be more helpful. I couldnt get hold of anyone to pick me up as it was the middle of the night.
Why not get the taxi to take you to a cashpoint ?
Great idea providing you have a card

mmm2008 says...
6:32pm Fri 5 Oct 12

I have tried to empathise, really I have, but why has this lady gone to the local rag about this?? I don't understand. The misdiagnosis is the issue, but appeared to have no repurcussions (sp?). I am undecided how I feel about misdiagnoses and the often related compensation claims - I was misdiagnosed given a hysterectomy I did not need. That is a pretty major thing and legal proceedings are nearly complete. I struggled to decide what to do, what I thought was morally right (compensation does not come from NHS funds by the way it comes from insurance) but I felt given the massive impact this has had on my life, I had to do it. But then I see all the negative feeling about compensation and I wonder if I've done the right thing?? Misdiagnosis can have really major consequences, in this scenario it does not appear to have, and the lady appears to be complaining about a relatively minor issue. Sorry for the change of subject! Just got me thinking...

mysticalshoelace says...
6:34pm Fri 5 Oct 12

Some of the comments are a bit harsh to say the least. The article says that she was suffering severe stomach and back pains and was taken to hospital by ambulance. I would imagine that this was rather traumatic and as she was still suffering pain she was likely in a very vulnerable state when discharged and not able to think logically.

BIGTONE says...
7:25pm Fri 5 Oct 12

Is that a mobile phone in her dressing gown pocket or a suture?

hamworthygirl says...
7:35pm Fri 5 Oct 12

I am sorry to hear the lady has gallstones very nasty but the times i have been to A&E and they have been a few. I have grabbed my handbag which would have my mobile and purse its just habit for me to do this. If she feels she has been treated poorly she needs to complain to the hospital directly and not the echo. If she contacts the Patient Liason they will look into the complaint. She must be a very hardy to walk 4 miles in pain that would take over and hour at a fast pace.

4stands says...
7:43pm Fri 5 Oct 12

That dressing gown must be a bit smelly now after she walked home in it, I cant believe she hasn't taken it off yet

Dibbles2 says...
8:47pm Fri 5 Oct 12

grazzer wrote:
dibbie2 says she had no money for a taxi home and had to walk to a cashpoint in her nightclothes.why didn;t he or she call the taxi first and get it to stop at a cashpoint on the way home?
Because my phone had died and I had no money on me to call from the payphone thats why> When being admitted via ambulance on a blue light your last thought is to grab spare cash on your way out and my first thjought was for childcare for my 9 year old son.

Dibbles2 says...
8:49pm Fri 5 Oct 12

Howdie wrote:
Dibbles2 wrote:
I had a similar experience in Poole recently after a suspected heart attack and had to walk to the cashpoint in the rain to withdraw money for a taxi in my nightclothes at 4am. Whilst I can understand they cant keep people in hospital for no reason they could be more helpful. I couldnt get hold of anyone to pick me up as it was the middle of the night.
Poole hospital has a cash machine inside!
So why did the nurse direct me to the one in the petrol station? See a simple solution but lack of information. Is that really acceptable? I had the money in the bank so that wasnt the issue.

Reeve 7 says...
9:02pm Fri 5 Oct 12

alanhl wrote:
recently spent 4 hours in A & E at bournemouth hospital, was told by reception that i was next into triage, 1.5 hours later went in to triage, told there was 1 person to go for treatment before me, left after 4 hours not having been seen by anyone else
Well they obviously diagnosed that you were NOT an urgent case and others were
Why are you so ungrateful ?

Reeve 7 says...
9:13pm Fri 5 Oct 12

RageAgainstTheMachin
e
wrote:
O'Reilly wrote:
A lot of ad hominems attatched to this lady and the story.
Great many thanks i learnt a new word today........
STORY ? ?

AnastasiaB says...
9:26pm Fri 5 Oct 12

What a load of rubbish, no one forced her to walk home and the hospital has no reason to apologise.

Dave321 says...
9:33pm Fri 5 Oct 12

Dibbles2 wrote:
Howdie wrote:
Dibbles2 wrote:
I had a similar experience in Poole recently after a suspected heart attack and had to walk to the cashpoint in the rain to withdraw money for a taxi in my nightclothes at 4am. Whilst I can understand they cant keep people in hospital for no reason they could be more helpful. I couldnt get hold of anyone to pick me up as it was the middle of the night.
Poole hospital has a cash machine inside!
So why did the nurse direct me to the one in the petrol station? See a simple solution but lack of information. Is that really acceptable? I had the money in the bank so that wasnt the issue.
Because the machine in Poole Hospital charges you £1.50 minimum to withdraw your cash whereas the one at the BP garage opposite doesn't. The nurse was trying to save you money.

Dave321 says...
9:40pm Fri 5 Oct 12

I was discharged from A/E at RBH at about 02.45 and hadn't got enough money for a taxi. Didn't think of getting a taxi and asking driver to stop at a cashpoint en route. Also didn't want to wake up friends to pick me up in the middle of the night, so asked receptionist if it was okay to wait in the waiting room until the buses started to run in the morning. She was lovely and not only offered me a blanket to keep warm but hot drink as well. Didn't think the Echo would be interested in a good news story though!

penhale says...
10:34pm Fri 5 Oct 12

Dibbles2 wrote:
grazzer wrote:
dibbie2 says she had no money for a taxi home and had to walk to a cashpoint in her nightclothes.why didn;t he or she call the taxi first and get it to stop at a cashpoint on the way home?
Because my phone had died and I had no money on me to call from the payphone thats why> When being admitted via ambulance on a blue light your last thought is to grab spare cash on your way out and my first thjought was for childcare for my 9 year old son.
As I have already said there is a free phone to call a taxi in the main entrance, simple really.

Ivan Opinion says...
10:39pm Fri 5 Oct 12

AnastasiaB wrote:
What a load of rubbish, no one forced her to walk home and the hospital has no reason to apologise.
Yup -- Spot On

penhale says...
10:40pm Fri 5 Oct 12

The Liberal wrote:
penhale wrote:
The Liberal wrote:
penhale wrote:
There is a phone free to use for a taxi service in the main entrance and you can pay when you get home so no excuse really.
But then perhaps someone who is in severe pain, tired and no doubt stressed out by the whole hospital experience might just not behave perfectly rationally? Surely the hospital staff should do more to help patients in this situation – at least asking if they've got transport and if not, suggesting something.
The NHS has no responsibility to ensure people get home after being discharged, they are stretched enough already, perhaps you would like to see more money pumped in to provide a free taxi service, not sure if there's a free taxi phone in the A/E department but perhaps one could be installed.
As for allowing people to use a phone to call home, all these phone calls would add up to vast expense and would not be the best way to use vital money.
She said several police cars passed her, I'm sure she could have flagged one of them down and they may have offered assistance.
That's not what I said – just that a member of staff could have asked her if she was okay to get home (considering she was in pain and still in her dressing gown) and offered a suggestion. People are meant to look after you in hospital, after all.
They already looked after her then she was discharged, perhaps you would like them to tuck her up into bed as well, for gods sake why cant people take responsibility for them selves rather than have other people do every thing for them.

Ivan Opinion says...
10:54pm Fri 5 Oct 12

Square Old Codger wrote:
There aren't many good samaritans here today - rushing to judgement, without the facts. These are poor people, living from hand to mouth I expect, nothing in the Bank and no phone it seems. The husband looking after three small children can hardly be expected to leave them unattended. Common sense should have prevailed when it was discovered that there was no Hospital car available and she should have been told to stay there until morning. add to that the mis diagnosis and the pain the lady must have been in - I have some sympathy for her, gall stones are extremely painfull. Nothing much changes in A &E though, I managed to snap the patella tendon whilst playing golf on the Queens Park Course, taken to A & E in the middle of the afternoon, finally seen a couple of hours later and an operation was arranged the following day at Poole, sent then for a full leg cast to be applied, no one qualified to do that so a half cast applied.Could only then be moved by an ambulance, by then approaching the Change over to the Night Emergency Service. Lay on a trolly for 11 hours awaiting an Ambulance, home just before 6 am, to wait for an Ambulance to take me to Poole.
Your point is entirely valid although I dont totally agree with you ... But Front page news ? Really?.....No Exactly.

Ivan Opinion says...
10:55pm Fri 5 Oct 12

spooki wrote:
Mike Pickering wrote:
What an absolute disgrace - you people are the most awful bunch of braying swines I've ever, ever had the misfortune to encounter in all my born days. Jesus effing Christ, your misery and heartlessness know no bounds.
It warms the tender corner of my heart knowing that one day (it comes to us all), you all will be upset, angry, confused and in pain, and unable to make fully rational decisions about how best to care for yourselves, and in circumstances not unlike this, might find yourself without money, or someone that cares about you in the middle of the night, away from home.
I'm smiling now to myself, as I imagine each and every one of you on the long cold and lonely road, the chilling puddles finding their way into your sad thin slippers, the wind whipping round you bringing you into consciousness briefly before your serious undiagnosed abdominal condition and the painkillers dull your senses again, and you trudge onward, wrapped only in the loneliness of the small hours.
At least this woman got home safely, to a family that loved her, and found refuge; judging from the callous and soulless remarks about this story, many of you are stumbling, waylaid by sickness on cold and lonely roads yourselves, but are lost, and have no hope of reaching home.
Yes she got home safely which is a great thing. BUT anyone with a bit of common sense would have found a corner seat out of the way to wait until 6am-ish or whatever reasonable time to call someone for help to get home.. There's no way if she was in that amount of pain she would have walked four miles home.
Yes, we have sympathy for the outrageous mis-diagnosis but what would you have done in her position? Would you have shuffled four miles home in the rain in 'severe' pain? I had SUSPECTED gall stones and I couldn't even drive myself to the RBH for the scan. All we are saying in OUR OPINIONS is we would not have done the same thing.
Oh and thanks for wishing pain and suffering on us all (I won't mention the possibly offensive blasphemy).
What Mike thinks hes going on about is anyones guess...

thevisitor says...
11:49pm Fri 5 Oct 12

Oh heres another one! The tree nearly fell down on top of her.! Phone available...yes. Seat in a nice warm hospital available.... yes. Lots of help by friendly staff available...yes. Echo making a big thing out of someone who made their own wrong choices and wants sympathy...YES

winton50 says...
7:53am Sat 6 Oct 12

I fell off my bike recently (my own stupid fault) and broke my wrist.

I turned up at A&E, was seen within 20 minutes, had an x-ray, a consultant saw me, i had a cast applied and was given after care advice, an appointment was booked for me to come back in for a follow up once the initial swelling had gone down and to check the cast.

At no point did anyone ask me whether I could pay or who my insurer was. The staff were professional,cheerfu
l and helpful. The biggest gripe I could have was sitting outside the x-ray department for 20 minutes. The whole experience took 3 hours.

Why is it we never hear about the fantastic work our medics do? The NHS may have many faults but it is a jewel and so many people are quick to moan and complain.

If the woman in this case really didn't have enough money for a taxi for the 4 miles home how on earth would she get treated in the US?

We need to be really grateful for the fantastic resource we have because if the Tories have their way it will be dismantled and privatised before we know it.

Was Charlie says...
8:24am Sat 6 Oct 12

Dibbles2 wrote:
grazzer wrote:
dibbie2 says she had no money for a taxi home and had to walk to a cashpoint in her nightclothes.why didn;t he or she call the taxi first and get it to stop at a cashpoint on the way home?
Because my phone had died and I had no money on me to call from the payphone thats why> When being admitted via ambulance on a blue light your last thought is to grab spare cash on your way out and my first thjought was for childcare for my 9 year old son.
So what was wrong with the taxi company freephone - there are several situated around the hospital.

Dibbles2 says...
9:56am Sat 6 Oct 12

penhale wrote:
Dibbles2 wrote:
grazzer wrote:
dibbie2 says she had no money for a taxi home and had to walk to a cashpoint in her nightclothes.why didn;t he or she call the taxi first and get it to stop at a cashpoint on the way home?
Because my phone had died and I had no money on me to call from the payphone thats why> When being admitted via ambulance on a blue light your last thought is to grab spare cash on your way out and my first thjought was for childcare for my 9 year old son.
As I have already said there is a free phone to call a taxi in the main entrance, simple really.
and when you are inthe a and e department the main entrance is not accessible at night. Simple really! As said before I was directed to the cashpoint at thepetrol station, had I been told there was a free phone or a cashpoint in the hospital I would have used it. Not quite sure people like you are attacking my comments when I have made it clear, I had never been in Poole A and E before and I DID NOT KNOW ANY OF THIS HENCE I WOULD HAVE NOT WALKED TO THE PETROL STATION.

Twingo says...
10:55am Sat 6 Oct 12

The hospital are still currently investigating this. The Echo should not get involved until the matter is finalized.

Anyone who goes to the press / radio etc whilst an allegation/complaint is being investigated should automatically waive their right to any form of compensation.

Hopefully they will just issue her with a voucher for free medical treatment at any one of their hospitals within the UK............;o)

penhale says...
11:07am Sat 6 Oct 12

Dibbles2 wrote:
penhale wrote:
Dibbles2 wrote:
grazzer wrote:
dibbie2 says she had no money for a taxi home and had to walk to a cashpoint in her nightclothes.why didn;t he or she call the taxi first and get it to stop at a cashpoint on the way home?
Because my phone had died and I had no money on me to call from the payphone thats why> When being admitted via ambulance on a blue light your last thought is to grab spare cash on your way out and my first thjought was for childcare for my 9 year old son.
As I have already said there is a free phone to call a taxi in the main entrance, simple really.
and when you are inthe a and e department the main entrance is not accessible at night. Simple really! As said before I was directed to the cashpoint at thepetrol station, had I been told there was a free phone or a cashpoint in the hospital I would have used it. Not quite sure people like you are attacking my comments when I have made it clear, I had never been in Poole A and E before and I DID NOT KNOW ANY OF THIS HENCE I WOULD HAVE NOT WALKED TO THE PETROL STATION.
The main entrance is easily accessible at night so I suggest you get your facts right before coming up with excuses.

Phixer says...
1:48pm Sat 6 Oct 12

penhale wrote:
The Liberal wrote:
penhale wrote:
There is a phone free to use for a taxi service in the main entrance and you can pay when you get home so no excuse really.
But then perhaps someone who is in severe pain, tired and no doubt stressed out by the whole hospital experience might just not behave perfectly rationally? Surely the hospital staff should do more to help patients in this situation – at least asking if they've got transport and if not, suggesting something.
The NHS has no responsibility to ensure people get home after being discharged, they are stretched enough already, perhaps you would like to see more money pumped in to provide a free taxi service, not sure if there's a free taxi phone in the A/E department but perhaps one could be installed.
As for allowing people to use a phone to call home, all these phone calls would add up to vast expense and would not be the best way to use vital money.
She said several police cars passed her, I'm sure she could have flagged one of them down and they may have offered assistance.
Whilst the NHS doesn't have responsibility, making sure that someone knows where to find a freefone for a taxi or offer options on what to do is something most of had come to expect from a civilised society.

Now, no-one gives a monkeys - and we still think we're civilised!

slaphead50 says...
3:47pm Sat 6 Oct 12

Dibbles2 think you should build a bridge and get over it !!!! and take a look in the mirror ???

Was Charlie says...
5:56pm Sat 6 Oct 12

In any case, being discharged just means that you no longer require medical attention. It doesn't mean you have to leave the building. It doesn't mean you can't find a corner to sit somewhere, or even stay in the A&E waiting area until you can be picked up - even till morning. I'd have thought that your husband would have phoned by then to see how you were.
.......
I speak from experience. I fell and hit my head just after 11 pm (no I wasn't drunk) and took myself off to A & E. After I'd been examined, had X-rays, examined again, etc, I was discharged at 4 am. i.e. I didn't need any further medical attention. I sat in A & E, chatting and reading magazines until 7 am, when I thought peoplewould be getting out of bed and phoned a friend to get her to collect me.
......
I could have found a freephone for a taxi, but decided it was nice and warm in A & E.

mikeymagic2 says...
6:36pm Sat 6 Oct 12

Stupid story and a stupid woman.

Dave321 says...
9:48pm Sat 6 Oct 12

Ivan Opinion wrote:
AnastasiaB wrote:
What a load of rubbish, no one forced her to walk home and the hospital has no reason to apologise.
Yup -- Spot On
Here here

WickedWillow1 says...
11:56pm Sat 6 Oct 12

First of all, I dont believe she tried flagging a police car.When I had ptsd and bpd, I got stuck with flashbacks often, and when I flagged a police car they always stopped to help.Secondly would it have hurt to have taken some clothes to change into? Thirdly my husband stayed up all night till he knew what was happening when I had a hospital admission, also always have spare cash for emergencies, it is common sense especially when you have kids.

Letcommonsenseprevail says...
4:17pm Sun 7 Oct 12

She's still in her dressing gown now! Thought she might have made an effort for the camera!

Letcommonsenseprevail says...
4:18pm Sun 7 Oct 12

Why does this woman think the taxpayer is obliged to get her home?

oxoncherry2 says...
9:27pm Sun 7 Oct 12

Letcommonsenseprevai
l
wrote:
She's still in her dressing gown now! Thought she might have made an effort for the camera!
So she doesn't get a dressing-down!

scrumpyjack says...
10:40am Mon 8 Oct 12

Phixer wrote:
penhale wrote:
The Liberal wrote:
penhale wrote:
There is a phone free to use for a taxi service in the main entrance and you can pay when you get home so no excuse really.
But then perhaps someone who is in severe pain, tired and no doubt stressed out by the whole hospital experience might just not behave perfectly rationally? Surely the hospital staff should do more to help patients in this situation – at least asking if they've got transport and if not, suggesting something.
The NHS has no responsibility to ensure people get home after being discharged, they are stretched enough already, perhaps you would like to see more money pumped in to provide a free taxi service, not sure if there's a free taxi phone in the A/E department but perhaps one could be installed.
As for allowing people to use a phone to call home, all these phone calls would add up to vast expense and would not be the best way to use vital money.
She said several police cars passed her, I'm sure she could have flagged one of them down and they may have offered assistance.
Whilst the NHS doesn't have responsibility, making sure that someone knows where to find a freefone for a taxi or offer options on what to do is something most of had come to expect from a civilised society.

Now, no-one gives a monkeys - and we still think we're civilised!
Oh * off!

What utter crud.

She couldn't use her eyes or mouth to find out where the phone was?

Pathetic.

(your comments I mean)

stevobath says...
7:02pm Mon 8 Oct 12

Dibbles2 wrote:
penhale wrote:
Dibbles2 wrote:
grazzer wrote:
dibbie2 says she had no money for a taxi home and had to walk to a cashpoint in her nightclothes.why didn;t he or she call the taxi first and get it to stop at a cashpoint on the way home?
Because my phone had died and I had no money on me to call from the payphone thats why> When being admitted via ambulance on a blue light your last thought is to grab spare cash on your way out and my first thjought was for childcare for my 9 year old son.
As I have already said there is a free phone to call a taxi in the main entrance, simple really.
and when you are inthe a and e department the main entrance is not accessible at night. Simple really! As said before I was directed to the cashpoint at thepetrol station, had I been told there was a free phone or a cashpoint in the hospital I would have used it. Not quite sure people like you are attacking my comments when I have made it clear, I had never been in Poole A and E before and I DID NOT KNOW ANY OF THIS HENCE I WOULD HAVE NOT WALKED TO THE PETROL STATION.
Open mouth & ask instead of getting a daft picture in the Echo.Anyway youve rather contradicted yourself.You said you 'dont grab spare change...' but you remembered to grab your bank card.

Anyway,the hospital staff would surely have called a taxi for you?If you had no money you stop at the cash point on the way home.

Dibbles2 says...
10:50pm Mon 8 Oct 12

stevobath wrote:
Dibbles2 wrote:
penhale wrote:
Dibbles2 wrote:
grazzer wrote:
dibbie2 says she had no money for a taxi home and had to walk to a cashpoint in her nightclothes.why didn;t he or she call the taxi first and get it to stop at a cashpoint on the way home?
Because my phone had died and I had no money on me to call from the payphone thats why> When being admitted via ambulance on a blue light your last thought is to grab spare cash on your way out and my first thjought was for childcare for my 9 year old son.
As I have already said there is a free phone to call a taxi in the main entrance, simple really.
and when you are inthe a and e department the main entrance is not accessible at night. Simple really! As said before I was directed to the cashpoint at thepetrol station, had I been told there was a free phone or a cashpoint in the hospital I would have used it. Not quite sure people like you are attacking my comments when I have made it clear, I had never been in Poole A and E before and I DID NOT KNOW ANY OF THIS HENCE I WOULD HAVE NOT WALKED TO THE PETROL STATION.
Open mouth & ask instead of getting a daft picture in the Echo.Anyway youve rather contradicted yourself.You said you 'dont grab spare change...' but you remembered to grab your bank card.

Anyway,the hospital staff would surely have called a taxi for you?If you had no money you stop at the cash point on the way home.
Firstly I am not the lady in the article so dont fall off your high horse and hurt yourself as you may well find yourself in A and E where drunks get priority over sick people and secondly I grabbed my purse but it happened to have no spare change in it so I didnt contradict myself at all. The only reason I grabbed that was because the paramedics kindly prompted me as I was drugged up to the eyeballs by this time on pain relief. Last of all I did ask the staff and was told to use the cashpoint in the petrol station. As said before had I known there was one in the hospital I would have used it and dont you think it would just be simpler if the staff actually pointed these facts out instead of giving bad advice? It wasnt difficult was it?

PigWhistle0709 says...
10:01pm Wed 10 Oct 12

whataboutthat wrote:
Why do Echo snappers feel the need to fake up pics after the event with a disgruntled pose and her in a dressing gown - to emphasise what precisely? Also why didn't she have a mobile? I thought it was a crime not to have one these days...
Probably Drunken Lee's version of a good idea...

PooleParky says...
1:34pm Thu 11 Oct 12

Not feeling the people moaning about waiting times in A&E. I watched 24 Hours in A&E last night and there were some gobby little turds on there whinging about waiting times on there for a very minor injury, too.

I have Brittle Bones Disease. I've spend SO many hours of my life in A&E. You grit you teeth and get on with it. You have to wait. That is the deal. They do their best, and they put people sicker than you ahead of you. It's the way it should be, deal with it!

PooleParky says...
2:02pm Thu 11 Oct 12

Sgt McNutt wrote:
Dibbles2 wrote:
I had a similar experience in Poole recently after a suspected heart attack and had to walk to the cashpoint in the rain to withdraw money for a taxi in my nightclothes at 4am. Whilst I can understand they cant keep people in hospital for no reason they could be more helpful. I couldnt get hold of anyone to pick me up as it was the middle of the night.
You had a taxi in your nightclothes?
Hehehehehe

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