UPDATED: New blow to high street as Thomas Cook axes third of branches

Thomas Cook set to axe 2,500 jobs Thomas Cook set to axe 2,500 jobs

DORSET branches of Thomas Cook have had their futures thrown into doubt after the firm confirmed plans to close a third of its travel agencies.

The job losses – 16 per cent of its 15,500 workforce in the UK and Ireland – will affect workers cross its retail network as well as administration and back-office staff.

There are three branches of the chain locally, in Old Christchurch Road, Bournemouth, High Street, Wimborne, and Kingland Road, Poole.

It is not yet known if any of the branches are set to be affected by the cuts.

The company will confirm which stores are due to be closed later this week.

When visited by the Daily Echo, staff at the Dorset branches did not want to comment.

Jobs at head offices in Peterborough and Preston are at risk, while the Accrington office is likely to be closed, with the loss of 100 jobs. The Transport Salaried Staffs Association, which represents employees, said it was “shocked and angry” at the scale of the job losses.

General secretary Manuel Cortes said: “This constant policy of slash and burn, with the axing of one in four stores and the loss of jobs, is simply self-defeating.

“The company needs new products if it is to come to terms with the age of the internet and prosper in the 21st century.”

Thomas Cook is the world’s oldest travel company, formed by its namesake, a cabinet maker, in 1941.

It posted annual losses of £590 million in November despite having in excess of 23 million customers last year.

The travel company is just the latest high street chain to announce difficulties, with 13 going bust in the past year.

These include:

  • Republic – February 13 2013
  • Blockbuster UK - January 16 2013
  • HMV – January 15 2013
  • Jessops – January 9 2013
  • Comet – November 2 2012
  • JJB Sports – September 24 2012
  • Clinton Cards – May 9 2012
  • Aquascutum - April 17 2012
  • Game Group – March 21 2012
  • Peacocks – January 18 2012
  • Pumpkin Patch – January 19 2012
  • Past Times – January 16 2012
  • Blacks Leisure – January 9 2012

Comments(7)

crazybird says...
2:08pm Wed 6 Mar 13

They need a shake up in the Bournemouth branch - the staff are rude and unprofessional and customer service in there is a thing of the past! It seems that as they have become one of the only high street travel agents that are left they have begun to take advantage of this.

Hessenford says...
5:01pm Wed 6 Mar 13

Just another nail in the coffin for high streets as the internet takes over.

DansAFCB says...
7:30am Thu 7 Mar 13

Thomas cook lost it's way 10 years ago when I worked for them! I hope they go under got too gready and didnt care about their staff..... They bought Co Op travel whilst in debt making lots of people un employed then and now having to close further stores making further people un employed! Gread total gread, I will never book or buy anything thru them ever again! They dont care about the staff one little bit! Good riddance TC to bad rubbish. Anyone remember JMC holidays they re branded in the industry it was known as just more cr.p holidays, says it all!

BournemouthMum says...
8:46am Thu 7 Mar 13

crazybird wrote:
They need a shake up in the Bournemouth branch - the staff are rude and unprofessional and customer service in there is a thing of the past! It seems that as they have become one of the only high street travel agents that are left they have begun to take advantage of this.
I agree. I went in to enquire about flights to Canada and I stood there for about 10 minutes while the staff ignored me - didn't even acknowledge me so I walked out. I'm not surprised they are suffering losses if that's how they treat people.

politicaltrainspotter says...
9:09am Thu 7 Mar 13

Add all the independent traders to the list.And even though not independent Burtons menswear and Robert Dyas, Boscombe.Grim.

BmthNewshound says...
9:57am Thu 7 Mar 13

The high street has been continually evolving over the centuries. What is happening now is just another chapter in the countrys social and economic history.
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I read a report recently and several big retailers said that they still saw the high street as an important part of their retail strategy. The underlying message in the report is that most major retailers are looking at having fewer shops and plan to invest in creating a better in store customer experience.
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In some towns landlords are being forced to reduce rents and as a result more independent shops are opening. In Bournemouth rents are disproportionately high when compared to comparable towns. A reduction in rents of at least 25% on some of the smaller units is needed to make them economically viable. There also needs to be a reduction in business rates payable on smaller retail premises.

spell101 says...
2:48am Fri 8 Mar 13

Anybody ever thought it maybe the supermarkets?

Most towns have 3 supermarkets all selling a multitude of goods and not just food. And we wonder why the high street is dead and full of betting shops, charity shops.

I say shut the high street and turn it into housing. To bring it back is like flogging a dead horse.

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